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System Maintenance Technician
System Maintenance Technician-March 2024
Marked Tree
Mar 28, 2026
About System Maintenance Technician

  This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4086921Ritter Communications has been at the forefront of the localcommunications industry for more than a century. We began providingtelephone service in Northeast Arkansas in 1906. Today, RitterCommunications serves 100+ communities and more than 45,000 customersacross Arkansas, northeast Texas, southeast Missouri, and westTennessee. The company has grown steadily over the years, expandingrapidly and is now the largest privately-held regional broadband fiber,telecom, video and cloud services provider in the Mid-South. Ritterinvests heavily in the communities it serves by deploying proven,best-in-class infrastructure and technology, while coupling it with aworld-class customer focused experience.

  General Summary:

  The Systems Maintenance Technician is responsible for preventativemaintenance and repair of a Broadband Distribution Systems delivered viaCoax, Copper or Fiber. This role works to maintain the system throughuse of sophisticated test equipment and troubleshoots problems createdby nodes, line extenders, power supplies, and field equipment.

  Essential Job Functions:

  Organizes daily, weekly, and monthly schedules for project completion;

  Routine maintenance and resolution of system faults, plant degradationand damaged plant from acts of nature;

  Performs all FCC checks on outside plant with regard to signal-to-noiseratios, cable leakage and hum modulation;

  Performs maintenance and installation of optical and electrical devicesin the outside CATV and telephone plant;

  Available for emergency restoration work, when needed;

  Performs preventative and corrective maintenance on standby powersupplies and generators by preventative maintenance of the system;

  Maintains and uses proper equipment to clean up work area uponcompletion of work;

  Determines cause of abnormal input or output amplifier levels andimplements appropriate corrective action;

  Calculates signal levels and verifies proper distribution systemperformance through use of signal level meter and test set;

  Performs detection and correction of signal leakage (CLI) in a broadbandnetwork corrects equalization problems;

  Climbs poles, ladders, towers, and other structures as needed; lifts andcarries loads of at least 70 lbs.; uses bucket truck when necessary;

  Checks, maintains, and uses proper safety equipment as issued inconformance with Occupational Safety and Health Act and Company safetyrules and regulations;

  Works in conjunction with Head end Techs when necessary to set up thefront end of the system;

  Assures all Company property is properly utilized, maintained, andsecured;

  Compiles, maintains, and submits records and reports as required;

  Restores system to equal or better than original physical and/orelectronic condition after replacement of connectors splices or otherdevices;

  Travels to customer sites, project areas, business related events, andother Ritter Communications locations.

  Knowledge, Skills, and Abilities:

  Knowledge of cable communications, fiber optic splicing and/or basictelephony;

  Knowledge of CATV and fiber equipment operations and maintenance;

  Knowledge of AC/DC theory and application;

  Knowledge of company policies and procedures;

  Skill in operating service equipment including various hand tools andtesting equipment;

  Ability to use test equipment Locator, TDR, Analyzers, Telephony Testequipment, and Fiber Optic Test equipment;

  Ability to read and interpret documents such as maps, operating andmaintenance instruction manuals;

  Ability to pay close attention to detail;

  Ability to evaluate, test, and repair sophisticated equipment;

  Knowledge of 90-60 volt power design;

  Ability to work independently and make sound technical decisions usinginformation at hand;

  A ility to effectively function as a team player;

  Ability to travel for business requirements; must possess a validDriver\'s License with a satisfactory driving record.

  Education and Experience:

  High School diploma or equivalent required. Experience in installation,building, wiring, or construction and customer service preferred.

  Ritter Communications is an equal opportunity and affirmative actionemployer; all qualified applicants will receive consideration foremployment without regards to sex, gender identity, sexual orientation,race, color, religion, national origin, disability, protected Veteranstatus, age, or any other characteristic protected by law.

  We strive to maintain a drug-free workplace.

  We offer competitive compensation and an outstanding benefits packageincluding health, dental, vision, cancer, accident and life insurance,short-term and long-term disability, 401(k) with company match, flexiblespending accounts, free gym membership, company discounts, tuitionreimbursement, paid training, paid leave, and much more!

  Equal Opportunity Employer/Protected Veterans/Individuals withDisabilities

  The contractor will not discharge or in any other manner discriminateagainst employees or applicants because they have inquired about,discussed, or disclosed their own pay or the pay of another employee orapplicant. However, employees who have access to the compensationinformation of other employees or applicants

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