Sutton Bay is seeking an individual to work as the Assistant General Manager in Agar, SD.

　　Sutton Bay is a world-class private club where members enjoy golfing, hunting, and fishing. Situated on the bluffs of Lake Oahe near Agar, South Dakota, Sutton Bay's remote location offers respite from the noise of daily life and breathtaking views of Lake Oahe and the South Dakota prairie. It's one of the only clubs in the county where members can golf, hunt, and fish in one visit.

　　We aim to provide our members world-class service and unforgettable experiences by anticipating their needs and wants and providing fast, efficient, and friendly service. Our team members are the key to accomplishing that goal.

　　We have several hundred members from around the world, though most are from the U.S. Our employees often say that getting to know the members is one of the best parts of working at Sutton Bay. The members consistently remark that the employees and the services they provide make Sutton Bay one of their favorite clubs to visit. To learn more about Sutton Bay, please visit the website https://suttonbay.com/

　　The Position:

　　The Assistant General Manager (AGM) plays a pivotal role in overseeing the day-to-day operations of this premiere destination private club. The AGM acts as a key liaison between the various departments and reports directly to the General Manager (GM). With a focus on maintaining the highest standards of service and member satisfaction, the AGM collaborates closely with all department heads, especially Food and Beverage, Housekeeping, Maintenance, and Guest Services.

　　Job Functions:

　　Overall Club Management

　　Manages all aspects of the club in the absence of the GM.

　　Assists with budgets, staffing, and operating procedures for various departments.

　　Acts as an administrative link between departments, ensuring smooth interdepartmental coordination.

　　Financial Oversight

　　Assists with monitoring budgets, directing corrective actions, and ensuring alignment with financial goals.

　　Evaluates payroll and monthly financials.

　　Researches new products to improve the club and enhance the experience of members and guests.

　　Training and Development

　　Plans and coordinates training and professional development programs for club personnel.

　　Collaborates with the GM on long-range and annual plans, operating reports, forecasts, and budgets.

　　Member and Employee Relations

　　Maintains regular contact with members to ensure maximum satisfaction.

　　Assists with communication, including monthly newsletters for members and employees.

　　Works with contractors to maintain updated websites and online information.

　　Addresses and resolves complaints from members, guests, and employees.

　　Plans and facilitates activities and events that foster a meaningful and fun work culture for employees.

　　Represents the club within the community.

　　Operational Excellence

　　Monitors safety conditions, ensures compliance with safety procedures, and updates emergency plans.

　　Conducts ongoing facility inspections to uphold cleanliness, safety, and service standards.

　　Oversees preventive maintenance and safety programs.

　　Club Events

　　Oversees the coordination of annual member events.

　　Human Resources

　　Works closely with other managers and employees regarding grievances and concerns.

　　May serve as a departmental manager in the absence of a department head.

　　Participates in the hiring process for clubhouse staff and reviews selection of department heads.

　　Assists with H2B application process, recruiting, and hiring.

　　Knowledge, Skills and Abilities:

　　The Club has identified the following personal traits they believe the next Assistant General Manager will need to possess to be successful.

　　Strong communication skills, both written and verbal.

　　Ability to collaborate to achieve common goals and contribute to a positive work culture.

　　Flexibility in a dynamic work environment.

　　Ability to prioritize tasks, meet deadlines, and efficiently manage workloads.

　　Foster positive relationships with staff, members, and guests.

　　Ability to navigate conflicts and seek constructive resolutions.

　　Candidate Qualifications:

　　Experience: Minimum of 5 years of progressive experience in a premier private club environment, including food and beverage and supervisory roles.

　　Education: Degree or similar experience in Business, Restaurant, Hospitality Management, PGM Program preferred.

　　Physical Requirements: Extended periods of walking and standing. Ability to lift up to 50 pounds or more occasionally; flexible schedule to ensure continuous service and member satisfaction.

　　Compensation:

　　The club has put together a compensation package that will be commensurate with the successful candidate’s experience level and well within national averages for similar clubs. The compensation package will be comprised of an annual salary of $85,000-$1000,000 DOE plus bonus potential. In addition, the Assistant General Manager can participate in a benefits program, which will include the following:

　　Health insurance with options for dental and vision

　　401k (simple IRA) with club match

　　Housing allowance

　　Logoed Clothing allowance

　　Education and training

　　Annual Incentive Bonus

　　Additional Information:

　　For candidates requiring additional information, please contact Mr. Chris Jacobson, Senior Operations Manager at [email protected] Do not contact the club directly.

　　All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other class or status protected by federal, state or local law.