Req ID: RQ193918

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Public Trust/Other Required: None

Job Family: Highly Compensated Administrative Services

Skills:

Calendar Management,Communication,Microsoft Outlook,Office Administration

Experience:

4 + years of related experience

US Citizenship Required:

Yes

Job Description:

Discover a career that is challenging, impactful, and mission-critical. Join our team as a Support Generalist and make an impact on our customer. While you help us advance the mission, we’ll help advance your career.

HOW A SUPPORT GENERALIST WILL MAKE AN IMPACT:

Working in a discreet environment handling sensitive and personal information daily

Completing transactional duties with special attention to detail, being organized, and multi-tasking

Interacting with our ongoing POC customers, team members/Leads, and employees via phone, Skype or email

Handling and receiving incoming and outgoing correspondence

As a Support Generalist, your day-to-day responsibilities will include:

Provide support expertise to customers across the enterprise to satisfy moderately- complex to complex specialized customer requirements in all areas of support

Must build and maintain relationships with counterparts, colleagues, and internal/external commercial service providers, and other government agencies

Provide assistance and instruction to customers on matters related to the area of assignment as well as processes that are cross-functional disciplines

Resolve complex problems with creative application of standard procedures and leverage other resources as necessary to satisfy customer requirements

Work from established SOP's as well as with contract and staff team members to critically think through solutions for non-routine cases or issues

Process various forms and authorization memos in support of dynamic requirements for customers

Analyze and manage large volumes of data to identify trends and make recommendations on processes

Develop and provide subject matter expertise in assigned support disciplines

WHAT YOU'LL NEED TO SUCCEED:

The position requires an active TS/SCI with Polygraph security clearance

The position requires HS Diploma and four (4) years of relevant experience or equivalent combination of education and experience, preferred that at least two (2) of the four (4) years experience with supporting the customer

Proficient Word, Excel, Outlook, PowerPoint

Able to perform duties with minimal supervision and some team interaction

This position is on customer site

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

OpportunityOwned #GDITCareers #WeAreGDIT #CompanyWithASoul #EAPolyReferrals2023 #AdminPoly2023 #IntelAdminJobs #Jet

The likely salary range for this position is $107,432 - $152,909. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.