Summary The Office of Protection Services ensures the safety and security of employees, visitors and the objects entrusted to the National Gallery. This position serves as the system administrator and manages the multi-function Security Command Center (SCC) consisting of electronic and computer-based monitoring, control, dispatching, and communication systems used for the analysis, dissemination, and documentation of information critical in providing protection for the National Gallery. Responsibilities The incumbent will: Directly supervises three (3) senior-level operators and instructs all SCC operators in specific tasks and job techniques. Performs the full range of supervisory responsibilities, to include: planning and assigning work develops performance standards and evaluates work performance of subordinates; gives advice, counsel and instructions to employees on both work and administrative matters; interviews candidates for positions, recommends appointments promotions, or reassignments; hears and resolves complaints from employees, effects minor disciplinary measures (i.e., warnings and reprimands) and recommends action in more serious cases; identifies developmental and/or training needs of subordinates. Establishes internal separations that prevent the public and non-credentialed personnel from entering staff spaces and critical facility systems. Tests the ability to detect, assess, and respond to these separations. Acts as an adviser and consultant on physical security programs at the program level. The incumbent provides support in the development of security related tactics, techniques, and procedures. The incumbent monitors security program performance and maintains data collection efforts. Projects annual spending needs. Prepares requisitions for required supplies and services and monitors the status of requests. Develops elements of physical security testing procedures. Analyzes results of physical and personnel security audits and develops and reports potential remedies and mitigations. Adapts standards and best practices of the Interagency Security Committee (ISC) to match the operating realities of the Gallery. Represents AOP on the Gallery’s emergency planning work group. Serves as the system administrator for the primary computer-based security, card access and guard patrol system. Major responsibilities include making all database program entries relating to the location of card access readers/sensors and PIN pads, logical groupings for readers/sensors, and the determination of authorized time zones and access levels for 1,000 plus card users. Prepares and edits graphic floor plans using CAD (computer aided design) application software to describe and locate security, fire, guard patrol and other protective zones associated with all systems. Serves as the system administrator the National Crime Information Center (NCIC) and Washington Area Law Enforcement System (WALES). Requirements Conditions of Employment Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Qualifications Candidates must meet the Qualification Standards Handbook requirements for the GS-0080-12. Specialized experience is at least one year of experience, equivalent in responsibility to the GS-11 level in the Federal service, providing oversight and direction to an organization’s security function or sub-function. Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your résumé how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. Ability to supervise operational security component staff. Skill in administering a physical security function. Ability to mitigate risk for an organization. Knowledge of accessing electronic crime databases and software applications. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education Additional Information The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. • More than one selection may be made from this vacancy announcement. • Some positions may require completion of a probationary period of up to 1 (one) year. • AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION. • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government. EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information Selective Service Registration: http://www.sss.gov/