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Desktop Support Analyst
Desktop Support Analyst-March 2024
Galveston
Mar 28, 2026
About Desktop Support Analyst

  Description

  As a Systems Administrator, you will be responsible for managing and maintaining the organization's IT infrastructure with a primary focus on Windows environments, Office 365, and Active Directory. You will play a key role in ensuring the reliability, security, and performance of systems and applications.

  Responsibilities:

  Windows Server Administration:

  Install, configure, and maintain Windows Server operating systems.

  Monitor system performance and troubleshoot issues.

  Implement security measures to safeguard systems.

  Active Directory Management:

  Manage and maintain Active Directory, including user accounts, group policies, and domain services.

  Implement and manage security policies and procedures.

  Office 365 Administration:

  Administer and support Office 365 applications and services.

  Configure and manage email accounts, SharePoint, OneDrive, and other O365 components.

  Troubleshoot and resolve issues related to O365 services.

  Systems Monitoring:

  Utilize monitoring tools to ensure the health and performance of systems.

  Respond to alerts and take corrective actions.

  Technical Support:

  Provide technical support to end-users and resolve IT-related issues.

  Collaborate with other IT teams for problem resolution.

  Documentation:

  Maintain accurate and up-to-date documentation of system configurations and procedures.

  Create and update troubleshooting guides and knowledge base articles.

  Requirements

  Bachelor's degree in Information Technology or related field (or equivalent work experience).

  Proven experience in Windows Server administration, Active Directory, and Office 365.

  Strong knowledge of systems security best practices.

  Excellent troubleshooting and problem-solving skills.

  Ability to work collaboratively in a team environment.

  Relevant certifications (e.g., MCSA, MCSE, CompTIA Security+) are a plus.

  Call today for Immediate Consideration!

  Technology Doesn't Change the World, People Do.®

  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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