Company Description

　　Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

　　What is in it for you:

　　Subsidized staff accommodation provided on-site for full time status employees

　　One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)

　　Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees

　　Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

　　Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

　　Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)

　　Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support

　　Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa 

　　Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events

　　Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

　　Job Description

　　Are you ready for a new challenge? Well, the Fairmont Chateau Lake Louise is looking for an upbeat, motivated and detail oriented person to hire on as one of their new Stewarding Supervisors. This role will allow you learn, create & implement new skills to ensure our department is running at its full potential. This position will also allow you to get a grasp of the Food & Beverage division and understand how it all comes together to complete our guest’s ultimate experience. Grow, learn, explore.

　　Lead, teach, coach and inspire a team of up to 50 staff, including Stewards, Van drivers and equipment stockers for the day, evening or night team

　　Ensure all colleagues arrive for their shift on time, well-groomed and ready to work

　　Assign work station to all colleagues during line-up and pass on events and information

　　Ensure that all colleagues are following the proper procedures and standards set in place by the department and the hotel

　　Responsible for the opening and closing shift

　　Ensure that all Kitchens are Cleaned, Organized and sanitized

　　Ensure all daily tasks list are completed

　　Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction

　　Ensure that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel and Parks Canada

　　Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation

　　Conduct individual development discussion and performance reviews as assigned on a monthly basis

　　Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner

　　Assist any outlets and culinary team for any kind of resource request

　　Ensure all equipment is cleaned, maintained and properly stored after an event

　　Attend and participate in departmental meetings

　　Perform walkthrough with Assistant and Chief Steward on a regular basis

　　Ensure all storage room are kept clean and organized

　　Foster an environment of cooperation within the department and between other departments within the hotel.  Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by Fairmont’s Mission, Vision and Values

　　Have a proactive eye for detail and cleanliness

　　Actively participate in hotel committees

　　Ensure a clean and safe working environment, and actively participate in health and safety initiatives

　　Adhere to all hotel environmental policies and initiatives

　　Carry out any other tasks as assigned

　　Qualifications

　　Your experience and skills include:

　　Previous experience in food and beverage

　　Knowledge of Food and Beverage and Stewarding an asset

　　Previous leadership experience an asset

　　A Valid Alberta Driver’s License is an Asset

　　First aid, WHMIS and Food Safe Handling course an asset

　　Self‑motivated, with the ability to make effective decisions

　　Demonstrates initiative, and the ability to work with minimal supervision

　　Ability to maintain high service levels under pressure

　　Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

　　You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

　　Additional Information

　　Visa Requirements: Applicants must be legally eligible to work in Canada. 

　　Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

　　APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

　　Why work for Accor?

　　We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, 

　　making sure that work brings purpose to your life, so that during your journey with us, you 

　　can continue to explore Accor’s limitless possibilities

　　ABOUT FAIRMONT HOTELS & RESORTS

　　At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

　　Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

　　Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

　　cwmr-lvl3