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Supervisor of Patient Access
Supervisor of Patient Access-March 2024
Denton
Mar 30, 2026
About Supervisor of Patient Access

Supervisor of Patient Access

We’re looking for qualified Supervisor like you to join our Texas Health family.

Work Location: Texas Health Denton, 3000 N I-35 Denton, TX 76201

Work Hours: Full-Time: Saturday – Wednesday 2:00pm to 10:30pm and/or Sunday – Thursday 2:00pm to 10:30pm Rotating.

Admissions Department Highlights:

Great working environment with plenty of learning opportunities.

Opportunity to work in a fast pace multi department environment.

Ability to interact and become familiar with all other hospital departments.

Friendly family-orientated environment.

Qualifications

Here’s What You Need:

· High School Diploma or Equivalent is required.

· Associates Degree preferred.

· 3 years of related experience is required.

· Leadership experience preferred.

· CHAA - Certified Healthcare Access Associate Upon Hire is preferred.

· CHAM - Certified Healthcare Access Manager Upon Hire preferred.

· CPI - Crisis Prevention Intervention Training with-in 60 Days is required.

Skills:

· Typing or PC skills, medical terminology, and good organizational skills

What You Will Do:

· Responsible for performing tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations.

· Responsible for maintaining staff's productivity standards set by the department. this includes pulling reports out of ONTRAC and triaging accounts to even out worklist. Also responsible for maintaining KPI's as set forth by the department.

· Responsible for reviewing patient account errors and denials that pertain to the Insurance Verification's Department. Also providing guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.

· Responsible for maintaining appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. Completes other duties as assigned.

· Monitoring Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees, ancillary departments and clinical areas.

Additional Perks of Being a Texas Health Team Member:

Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THR a great place to work.

Texas Health Denton Highlights:

Texas Health Denton is a 255-bed, full-service hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. With more than 1,100 employees and 450 physicians on our medical staff we’re one of Denton County’s largest employers. We specialize in Cancer Care, Neck Back Program, Critical Care, Neonatology, CT Cardiac Imaging, Neurology, Electrophysiology, Orthopedics Sports Medicine, Emergency Care, Robotic Surgery, Endovascular Surgery, Stroke Care, General Surgery, Weight Loss Surgery, Heart Vascular Services, Women Infants Care, Interventional Radiology and Wound Care Hyperbaric Treatment. Texas Health Denton is a Joint Commission-accredited Primary (Level II) Stroke Center and Chest Pain Center, a Metabolic Bariatric Surgery Center of Excellence and a Magnet® designated hospital. Our four-story specialty center for women and infants features 12 labor and delivery beds, 2 C-section suites along with 6 antepartum and 24 postpartum beds. Texas Health Denton is the city’s only provider of obstetrical and neonatal intensive care services and is the largest provider of obstetrical services in Denton County. The ground floor houses a breast imaging center, outpatient physical therapy, cardiac rehabilitation and an internal medicine residency program. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here!

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [email protected] .

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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