About Working at Commerce

　　Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

　　Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

　　Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

　　Compensation Range

　　Annual Salary: $53,500.00 - $72,000.00 (Amount based on relevant experience, skills, and competencies.)

　　About This Job

　　The primary responsibility of this position is to the supervise production staff that is responsible for preparing commercial loan documentation that comply with regulatory requirements and Bank policy.

　　Essential Functions

　　Develop and maintain relationships with internal and external customers and business partners

　　Ensure regulatory compliance and manage operational risk within the assigned team and department

　　Develop and engage production staff to ensure production, accuracy, and timeliness goals are met

　　Identify process improvement opportunities and train new/existing operations staff

　　Manage internal customer relationships through daily transactional responsibilities and SLA’s

　　Oversee department workflow and effectively communicate decisions, priorities, and relevant information to team members

　　Provide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations, and answer day-to-day questions for team members

　　Perform other duties as assigned

　　Knowledge, Skills & Abilities Required

　　Strong knowledge of the loan operations field and with loan or legal documents

　　Strong problem-solving skills with a solutions-oriented approach

　　Outstanding interpersonal skills with the ability to quickly connect with teammates and business partners

　　Ability to work in a fast paced environment with extremely visible results

　　Ability to create a collaborative environment between operations, their business partners, and customers

　　Ability to communicate complex information to a variety of audiences using both written and verbal means of communication

　　Ability to complete daily tasks with minimal supervision and handle multiple tasks and projects

　　Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork

　　Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing

　　Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

　　Intermediate level proficiency with Microsoft Word, Excel and Outlook

　　Education & Experience

　　Bachelor's Degree in Business or Finance or equivalent combination of education and experience preferred

　　3+ years commercial loan servicing experience required

　　1+ years leadership experience required

　　Experience using LaserPro, commercial banking, customer service/contact center, and/or operations supervision preferred

　　*Level of role is determined by knowledge, experience, skills, abilities, and education

　　*For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Supervisor and Senior Supervisor of Commercial Loan servicing job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base salary range is $53,500 - $72,000. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

　　Location: 811 Main St, Kansas City, Missouri 64105

　　Time Type:

　　Full time

　　Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

　　Why Commerce? (https://www.commercebank.com/careers/about-commerce)

　　Inclusion and Diversity at Commerce

　　How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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　　Equal Opportunity Employer

　　Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.