At Amarillo College, our mission is: ​Transforming our community and economy through learning, innovation, and achievement. ​Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.

　　This is an exciting time to work for Amarillo College! We are seeking our next Success Coach for Technical Education who will be all-in on our mission and who will provide coaching and intervention techniques to the students. The Success Coach will be committed to student learning by ensuring student access to programs and services by helping to remove barriers to student enrollment and progression and supporting and assisting students with achieving their educational goal.

　　This position is a grant funded position, and continued employment is contingent upon grant funding.

　　Requirements

　　EDUCATION

　　Required: Associate's degree or equivalent from a two-year college or technical school.

　　Preferred: Bachelor’s degree in education, counseling, or related field.

　　EXPERIENCE

　　Required: Experience in academic advising, success coaching, technical education, or related a field

　　Preferred:

　　Workforce experience in a technical trade, i.e. welding, auto/diesel, aviation, or related field.

　　Experience in academic advising, success coaching, technical education, or related a field.

　　Experience in higher education, retention or student success programming.

　　Experience managing caseloads of clients/student.

　　JOB DUTIES & RESPONSIBILITIES

　　Maintain a caseload of new students that attend the college and students experiencing academic difficulty.

　　Provide proactive and individualized success coaching.

　　Respond to faculty-submitted and automatically generated alerts for an assigned caseload of students.

　　Identify at-risk students within as assigned caseload of students using reports and analyzing data, creating a priority for outreach.

　　Provide proactive outreach to at-risk and special student populations and connect them to appropriate campus resources.

　　Empower students to effectively communicate with faculty and student services to become better connected to resources and support services.

　　Engage students in the educational planning activities, supporting academic advisors and departments, to help guide students to achieve their educational goals.

　　Participate in campus activities and programs as assigned or as appropriate.

　　As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

　　KNOWLEDGE, SKILLS & ABILITIES

　　Knowledge of best practices in student transitions and student success initiatives.

　　Ability to use effective communication skills.

　　Ability to adapt to a changing environment, manage deadlines.

　　Ability to organize, prioritize, and work independently with good judgment in decision-making.

　　Demonstrate computer operation skills such as Microsoft Office and ability to adapt to various software systems.

　　Ability to develop relationships and cultivate partnerships with faculty, staff and community partners.

　　Ability to be a team player, a problem solver, to follow complex directions, interpret data.

　　Commitment to confidentiality and discretion concerning sensitive information at all times.

　　Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

　　Salary: Amarillo College - Salary Schedules (actx.edu) (https://www.actx.edu/hr/salary-schedules) , Pay grade 11 (salary is determined by Human Resources based on education, work experience and internal comparisons).

　　Physical Demands: While performing the duties of this job, the employee is frequently required to stand, walk, or sit for extended periods of time, and be able to move materials weighing up to 25 pounds.

　　Working Environment: This job may operate in a classroom, online, or tech supported setting. This role routinely uses standard classroom and office equipment such as microphones, audio/video-recorders, computers, overhead projectors, phones, copy machines, filing cabinets and fax machines. Classroom location assignment may vary.

　　Travel Expectations: Duties may include on/ off campus, day/evening and weekend instruction.

　　Commitment Statement: Amarillo College is dedicated to building a workforce that embraces a wide range of backgrounds and experiences, fostering a culturally aware team at every organizational level. Our goal is a faculty and staff that mirrors the distinctiveness of our community and is continually enhancing their skills and knowledge to better serve our entire student population.

　　Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.

　　Benefits

　　Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. We also offer a generous holiday schedule, Amarillo College - Amarillo College Schedule and Holidays (actx.edu) (https://www.actx.edu/hr/amarillo-college-schedule-and-holidays)