36334BR

　　Extended Job Title:

　　Student Success Specialist

　　Position Description:

　　Provides specialized retention outreach and support services to students and serves as an Academic First Responder to at-risk students. Communicates with students digitally and in-person to provide holistic student support including academic development plans, resource referrals, and academic and career goal setting . Works directly with an academic college and participates in ongoing training and professional development to effectively support student success. The Student Success Specialist position is currently restricted for use in Academic Innovation & Student Success.

　　Requisition ID:

　　36334BR

　　Travel Required:

　　Up to 25%

　　Major/Essential Functions:

　　Provide high-touch, holistic retention outreach and support to a cohort of undergraduate students, with a focus on supporting Hispanic low-income and first generation students

　　Coordinate with the Office of Student Success in the College of Arts & Sciences to proactively identify and assist students in underrepresented or underserved populations

　　Utilize technology such as alerts, probationary statuses, account holds, low mid-term grades, and other markers to identify student retention concerns and facilitate successful interventions

　　Coordinate communication with faculty and staff regarding alerts and connect students with appropriate resources to increase their likelihood of personal and academic success

　　Prepare for and teach at least one assigned section of RRP 1100: RaiderReady for incoming students with the goal of helping them achieve academic and personal success

　　Maintain accurate records of outreach and student meetings, such as project data and other key data for departmental reporting

　　Work with other campus departments to build relationships to provide student support on a continuous basis

　　Participate in ongoing professional development, including identification of supplemental resources and/or student advocacy as appropriate. Populations may include first-generation, international,

　　Other administrative responsibilities intended to accomplish individual and departmental goals may include serving students during drop-in hours or overseeing a small team of student mentors

　　Facilitate, coordinate, and help plan HSI and Title V. Related Grant activities.

　　Grant Funded?:

　　Yes

　　Minimum Hire Rate:

　　19.21

　　Pay Basis:

　　Hourly

　　Work Location:

　　Lubbock

　　Preferred Qualifications:

　　Build rapport with students while providing academic, social, and personal support

　　Understand the complex issues facing students, particularly Hispanic, low-income, first-generation, and/or minoritized students

　　Be willing to have difficult conversations with students with tact and sound judgment to help them address their personal and academic barriers to success

　　Support a climate that promotes innovation and improved service to students and the community and cooperates with campus partners to develop partnerships that support student success

　　Proactively engage in learning about barriers to student success, as well as the resources available to help students overcome them

　　Work in a highly collaborative environment that requires a high level of communication and coordination

　　A minimum of 5 years professional experience with academic advising, retention, or student success is strongly preferred.

　　Department:

　　Office of Access and Engagement

　　Required Attachments:

　　Cover Letter, Professional/Personal References, Resume / CV

　　Job Type:

　　Full Time

　　Job Group:

　　Academic Support Professionals

　　Shift:

　　Day

　　Required Qualifications:

　　Bachelor's degree required, plus two years relevant experience.

　　Does this position work in a research laboratory?:

　　No

　　Safety Information:

　　Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

　　Pay Statement:

　　Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

　　EEO Statement:

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

　　About the University:

　　Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

　　About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.