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Student Success Coordinator
Student Success Coordinator-March 2024
Virginia Beach
Mar 28, 2026
About Student Success Coordinator

  Overview

  This is not a Remote position. This position is based at our Virginia Beach, VA campus location.

  Transform your Career at ECPI University

  Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

  ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

  Benefits of Employment

  ECPI University provides comprehensive benefits, some of which are highlighted below:

  Tuition scholarship program available to employees and their immediate family members after 90 days of employment

  Competitive compensation and medical/dental benefit plans

  401(k) participation with possible employer contributions

  Position Summary:

  The SSC’s primary responsibility is to ensure success of our students. The way we look at success for our students is when they graduate and achieve their employment goals. We pride ourselves on our students’ outcomes and you will play an integral role in their journey at ECPI University.

  Responsibilities

  Create an ongoing trusted relationship with students

  Actively initiate and continue ongoing guidance to students who are at risk of dropping due to academic or personal issues

  Proactively outreach and reflexively intervene with students using a variety of resources and communication tools

  Track student persistence and progression

  Consult with students who have expressed an interest in withdrawing or have withdrawn.

  Document student interactions while upholding compliance with all policies and procedures.

  Qualifications

  Education/Experience

  Bachelor’s degree preferred

  2-3 years of related experience in academic advising, coaching or counseling preferred

  Any equivalent combination of education, experience and/or training

  Skills/Abilities

  Ability to create new relationships and build trust with your students

  Well-developed oral, written, telephone, and digital communication skills

  Able to keep multiple tasks organized in a fast paced work environment

  Ability to analyze, review, and comprehend data

  Desire to help others achieve their goals

  Excellent customer service skills

  Technical skills and experience with Microsoft Office and a database management software

  ECPI University is proud to be an Equal Opportunity Employer.

  Join our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/9961/student-success-coordinator/job?mode=apply&apply=yes&in_iframe=1&hashed=-336114574)

  Requisition ID2024-9961

  of Openings2Employment StatusFull Time

  Posted Date2 months ago(1/2/2024 2:49 PM)

  Job FamilyAcademic Administrators

  CompanyECPI University

  StateVirginia

  CityVirginia Beach

  CountryUnited States

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