Job Description

　　Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received.

　　To apply, follow the link below to the Attorney General's Office direct application page.

　　https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP

　　Student Loan Advocate Attorney

　　Public Protection & Advocacy Bureau

　　Insurance & Financial Services Division

　　The Attorney General's Office is seeking to hire a Student Loan Advocate Attorney to work in the Student Loan Assistance Unit of the Attorney General's Insurance & Financial Services Division. The Division provides consumer assistance and enforces laws regarding insurance, investment, and lending issues, and has a focus on post-secondary educational debt, including student loan servicing and debt collection.

　　Primary Duties: Student Loan Advocate Attorneys assist consumers in navigating student loan repayment and debt relief opportunities, mediate consumer complaints, work on student loan policy issues, participate in outreach and education initiatives, and help more experienced Assistant Attorneys General with the investigation/litigation of consumer protection matters, legal research, and the implementation of settlements.

　　Position Type: Full-Time/Non-Exempt

　　Salary: $70,000

　　To apply for this position: Please visit the Employment and Recruitment Portal of the Attorney General's Office at: https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP and apply directly. Applications submitted via MassCareers website are not received. Our current hybrid model includes some remote workdays for most positions.

　　You will be asked to submit a cover letter and resume when applying for this position. The application deadline is January 3, 2024.

　　Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.

　　Do not select MassCareers "apply online" option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.

　　Inquiries regarding position & status may be made to:

　　Gia Kim, Managing Administrative Assistant

　　Insurance & Financial Services Division

　　(617) 963-2390

　　Qualifications

　　Position Requirements : JD from an accredited law school. Applicants with a strong work ethic who are motivated to work in the public interest are encouraged to apply. Applicants must be highly motivated, intellectually curious, and able to quickly learn new and complicated subject areas. Attentiveness to detail is a must. Familiarity with financial products, student loans, or the Massachusetts Consumer Protection Act is helpful. Proficiency in Microsoft Excel is required. Applicants must be comfortable working autonomously, but also as part of a team. The successful candidate will be able to demonstrate a connection to the people and communities we serve, including historically marginalized communities, and an interest in supporting a respectful and inclusive work environment.

　　The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

　　 Do not select MassCareers "apply online" option. Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General's Office. You must apply directly at: www.mass.gov/ago/employment .