Home
/
Comprehensive
/
Store Protection Specialist
Store Protection Specialist-February 2024
Everett
Feb 25, 2026
About Store Protection Specialist

  Our values start with our people, join a team that values you!

  We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

  As part of our team, you will experience:

  Success. Our winning team pursues excellence while learning and evolvingCareer growth. We develop industry leading talent because Ross grows when our people growTeamwork. We work together to solve the hard problems and find the right solutionOur commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

  Come see what’s in store: https://jobs.rossstores.com/creative/about

  GENERAL PURPOSE:

  This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers.; The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating ?Ç£command?Ç¥ presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership.; Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage.; Must embrace Company values and have a mentality to protect the Ross treasure.

  ESSENTIAL FUNCTIONS:

  Maintaining Safe ; Secure Environment:

  Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible ?Ç£command?Ç¥ presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams ; Partnerships:

  Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times.; Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners.; May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store Brand

  Represents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft ; Fraud:

  Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends.; Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:

  Increases Store awareness on effective processes to minimize operational shortage.; Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and Associates.COMPETENCIES:

  Manages Work ProcessesBusiness AcumenPlans, Aligns ; PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability ; ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:

  Consistent timeliness and regular attendance.;;Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:

  None

  DISCLAIMER

  This job description is a summary of the primary duties and responsibilities of the job and position.; It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.; Contents are subject to change at management?��s discretion.

  Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company?��s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

  Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

  The base pay range for this role is $16.78-$17.28. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Support Operations Manager
Business Environment Description: HP CS (Customer Support & Services) EMEA organization is managing support and services delivery for PPS consumer and commercial products (call support, Social Me
Emerging Store Manager
Job Description: Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy an
Route Technician
Route Technician Plunkett's Pest ControlinRapid City, SD,seeks to hire afull-time entry-level Route Technicianto provide top-notch pest control service to our clients and achieve sales goals. Don't w
Migration Architect
Job Family: Information Technology Req ID: 402782 To create a better future, you need to think outside the box. That’s why we at Siemens need innovators who aren’t afraid to push boundaries to join o
Global Trade Management Analyst/Consultant (ICH Europe)
Supply Chain Management (SCM) (https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:e2a3d498-c3a5-412e-b934-ddeb079ead24) is a team of experts specializing in SC Planning or/and Fulfilment
4am General Warehouse Associate
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written material.
PIP Rep II
You work for NJM? That's a great company! If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with
Branch Warehouse Associate Bilingual Required (Spanish,English)
The Store Warehouser prepares and receives orders as well as moves, stocks, scans, and records product inventory. This position is also expected to provide customer service and operate tinting, mixin
Client Service Coordinator
Job Description S UMMARY OF J OB P URPOSE AND F UNCTION The Client Service Coordinator (CSC) drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary m
Wealth Fiduciary Assistant
JOB REQUIREMENTS: Job Description Overview Primary responsibility is toprovide comprehensive support to the Wealth Fiduciary Advisors within aspecific geographic area. The Wealth Fiduciary Assistant
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved