City

　　Laughlin

　　State

　　NV

　　Shift

　　Varies

　　Type of Shift

　　Full Time

　　Department

　　Food & Beverage

　　Steward Supervisor Aquarius (Laughlin, NV)

　　Description:

　　Summary:

　　Responsible for assisting with the day to day operation and direct supervision of assigned activities within the department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges.

　　Essential Functions and Responsibilities:

　　Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned

　　Makes recommendations pertaining to terminating, and measuring the performance of the staff on the assigned shift

　　Coordinates with the Director of Stewarding and Manager of Stewarding to ensure all assigned areas are kept clean and within health, safety and sanitation guidelines

　　Acts as the first level of management in escalated situations during the assigned shift

　　Set up and tear down banquet functions and catering events

　　Maintain a positive working relationship with Health Department

　　Ensures Director of Stewarding and Manager of Stewarding are aware of any staffing level concerns based on business needs

　　Implement and ensure consistent execution of preventative maintenance programs

　　Regularly communicate with back of house management to ensure operations run smoothly

　　Ensure staff has all necessary tools to effectively perform their job duties

　　Handle the Manager of Stewarding responsibilities, when needed

　　ServSafe training will be required

　　Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position

　　Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

　　Perform other duties as assigned

　　Requirements:

　　Qualifications

　　1 year of previous experience managing within a Stewarding department preferred

　　Stewarding management experience within the hospitality industry preferred

　　Working knowledge of kitchen equipment and sanitation guidelines

　　Previous experience managing within a union contract preferred

　　Ability to effectively communicate and lead in small groups, as well as on an individual-basis

　　ServSafe certification preferred

　　Moderate computer skills

　　At least 21 years of age

　　Ability to effectively communicate in English, both written and verbal

　　Bi-lingual preferred

　　Proven experience providing high level of guest service

　　Obtain and maintain all work cards as required by the company

　　Verify right to work in the United States

　　Work Cards

　　Health

　　Driver’s License

　　10-year DMV Printout

　　Physical Requirements

　　Frequently push and/or pull up to 250 lbs.

　　Frequently lift and/or carry up to 75 lbs. at floor, knee, waist, and/or chest levels, and over head

　　Occasionally bend, reach, climb, squat, kneel, sit, communicate via radio and paging system, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

　　Frequently stand and walk

　　Constant use of hearing and vision

　　Work Environment Potential Conditions

　　Indoor and outdoor

　　Smoky and noisy

　　Extreme hot and cold temperatures, including humidity

　　Slippery surfaces, chemical agents, and exposure to dust, fumes and/or gases

　　Extreme heights

　　Disclaimer

　　The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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