Why engineering at Stryker?

　　At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

　　Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team: https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team

　　We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

　　Who We Want

　　Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.Goal-oriented developers. Keeping the customer and system requirements squarely in focus, people who deliver safe and robust solutions.

　　What You Will Do

　　• Lead efforts to resolve customer service outages in an expedited manner and minimize the disruptions experienced by the clinical staff

　　• Record relevant data regarding a production issue, provide problem summary to non-subject matter experts

　　• Analyze problems and implement code changes or scripts to provide temporary mitigation to minimize disruption if a permanent fix is not immediately available

　　• Collaborate with the Quality Assurance department to communicate production related problems and coordinate the associated validation prior to customer deployment; incorporating new tests into the standard validation workflows

　　• Investigate and solve customer infrastructure problems (e.g. wired/wireless network, virtualization resources, authentication/security, etc) that may be indirectly causing production problems, conduct functional and performance characterization to extract evidence of root cause

　　• Identify database underperformance issues and implement changes to resolve, make data changes to rectify incorrect input information

　　• Work with the Engage development teams to improve quality and support of production issues

　　• Tackle engineering tasks that may not be assigned to other engineering teams due to resource issues, including product development, integration testing, performance profiling, etc.

　　Competencies:

　　• Proven track record of understanding customer needs and delivering solutions, patient and flexible in meeting customer requirements

　　• Excellent analytical, verbal, and written communication skills

　　• Deep technical analysis and troubleshooting skills

　　• Results driven, hands on approach to product support in a collaborative environment with a customer driven focus

　　• Resourceful and able to solve complex problems through adapting technology and a thorough understanding of product architecture

　　• Proactive in the face of ambiguous or conflicting data, driven to continue problem investigation to tease out root cause

　　• Independent self-starter; able to complete projects on time with minimal guidance

　　What You Will Need (Requirements)

　　• Bachelor's degree in Computer Science or related field or equivalent

　　• 4+ years of development experience with at least 1+ years' experience with technical support

　　• Demonstrated ability to review existing code base and refactor if necessary, exposure to Java, Ruby and other OOP

　　• Excellent proficiency with Linux (Red Hat or derivative distro), exposure to system administration, shell scripting, network configurations, server virtualization and cloud deployments

　　• Experience with networking protocols including the ability to analyze network traffic and reverse engineer protocols

　　• Knowledge of databases, (Microsoft SQL Server preferred), experience reviewing logs, pinpointing performance issues and manipulating data in the CLI

　　• Familiarity with SCM, code review processes, Agile/Kanban development methodologies

　　• Familiarity with Jenkins or similar build and test automation tools

　　• Background in system metrics, log processing and similar technologies

　　• Up to 5% domestic and/or international travel to customer sites as needed

　　$95,100- $204,000salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

　　About Stryker

　　Our benefits:

　　12 paid holidays annually Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

　　For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

　　About Stryker

　　Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

　　Know someone at Stryker?

　　Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

　　Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.