Company Description

　　ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　This position reports to: Director, Data Engineering

　　As a member of the Product Operations Analytics team, you'll focus on driving operational awareness to our Executive Team while partnering with leaders throughout ServiceNow to fundamentally improve how we run our business. With a combination of exceptional analytical skills, an insatiable curiosity, and an entrepreneurial "get stuff done" mindset, you'll help us better understand our customers, partners, and products, and drive important changes that will shape the future of ServiceNow.

　　What you get to do in this role

　　The Staff Data Engineer will be a core technical contributor to the team with deep expertise in manipulating and structuring large, complex datasets that feed central data warehouses. S/he will be responsible for helping stand up and maintaining daily data transfer jobs, database structures, identifying data integrity issues, and developing documentation on data assets. The Staff Data Engineer will also work closely with ServiceNow data analysts and

　　ResponsibilitiesDevelops scalable automated ETL jobs and maintain themIdentifies any data integrity issues and deep dives to find root causeDevelops and manages Python and API calls to stand up master data sets and merges datasets across disparate systemsEnsures very large databases and compute clusters operate optimallyImplements and maintains database structures and governanceDevelops / maintains documentation on databases and production tablesCollaborates across the company's multiple data teams to meet analytics deliverablesQualifications

　　NOTE - This role requires the capability to obtain a security clearance.Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience.7+ years of experience in consulting, business intelligence, analytics, or an equivalent analyst position with advanced experience in SQL and an additional object-oriented programming language (e.g., Python, Java, JavaScript)Experience with Airflow, Clickhouse, Jenkins & Git a PLUSEffective problem solving and analytical skills. Ability to manage multiple projects and report simultaneously across different stakeholdersProven track record for developing/maintaining performance optimized data models for production analyticsMust be able to work in fast paced environment and be able to adapt to changing requirements.Understanding of technology development projects and the full technology development lifecycle Why ServiceNow

　　ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus.

　　Work-life balance and well-being are our topmost priorities.

　　We offer flexible work arrangements.

　　We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

　　Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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