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Sr. Technical Program Manager, V: Jenni Troutman
Sr. Technical Program Manager, V: Jenni Troutman-March 2024
Seattle
Mar 28, 2026
About Sr. Technical Program Manager, V: Jenni Troutman

  Join us in working on the latest in cloud education, building the next generation of learning systems that are reaching millions of AWS Customers, Partners, and users! We are constantly evolving our products and features to enable our customers in their journey to gain technical expertise.Key job responsibilitiesAs a Senior Technical Program Manager (TPM) on our team, you will enable transparency and decision-making across the AWS Training & Certification business by providing critical communication and clear status of the initiatives you own. Working closely with and across agile teams, you will have a measurable impact on all of our customers. You will work directly with developers and customers to solve challenging problems by building software using the latest AWS technologies. You will make data-driven decisions and prioritize how and when to build features and work with leadership across AWS to drive an improved customer experience for our learners!The scope for this role will include new first party services we are building for content management and customer experience.About the teamWe are part of the AWS Training & Certification (T&C) organization. T&C's mission is to educate learners on AWS services and best practices. Shared Services provides centralized services and functional capabilities for T&C. Our tools and services enable individual and business customers to offer, manage, and access training.We have an inclusive, unique culture that embraces differences and supports all team members in their career journeys. We value differences in approach and opinion. We help enable all team members contribute in their most effective method through a combination of synchronous and asynchronous collaboration. We place a high value on work-life harmony, and have the processes and mechanisms to help us all achieve the right balance.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodati

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