About Akron Children's HospitalAkron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at .OUR PROMISESTo treat every child as we would our ownTo treat others as they would like to be treatedTo turn no child away for any reasonWe are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.Full Time40 Hours/WeekMonday - Friday, 8:00am - 5:00pmRemote, Onsite Required 1/month or per business needsOn-Call RotationSummary:The Senior Systems Analyst develops, implements, upgrades and maintains software applications, including interfaces, automated workflows and custom reportingResponsibilities:1. Works with vendors, users and IS staff to determine root causes of system problems and to implement effective solutions.2. Demonstrates advanced trouble-shooting skills.3. Interacts directly with all levels of the organization to assist in the development of application requirements and to make system recommendations.4. Participates in development of test plans and in the testing of new applications or changes/upgrades to existing ones.5. Develops a solid understanding of operational business processes and leverages that knowledge to identify opportunities for improvement.6. Develops and maintains interfaces between internal systems and with third-party vendors, including design, development, testing, implementation and documentation.7. Uses query and report writing tools to create and validate reports, to validate system changes and to help resolve application problems.8. Supports and/or extends automated workflows, including design, development, testing, implementation and documentation.9. Coordinates efforts of IS, operational staff and vendors to resolve issues, escalating as necessary.10. Demonstrates flexibility and adaptability to changing priorities and resource availability, communicating schedule impact as appropriate to operations and IS management.11. Demonstrates knowledge of integrated systems and their dependencies.12. Mentors team members by sharing technical and applications knowledge and trouble-shooting techniques.13. Participates in on-call rotation. Addresses on-call issues according to SLA guidelines. Transfers issues to other teams as appropriate.14. Works with process owners, Project Managers, IS and vendors on upgrades and ongoing optimization of applications.15. Works flexible hours as necessary to support implementations, upgrades and disaster recovery testing.16. Adheres to change management policy, including creation of test plans, end user approval and appropriate communication to all involved.17. Works on multiple projects simultaneously.18. Attends meetings as appropriate and assumes responsibility for completion of assigned items.19. Works independently and as part of a team20. Tracks