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Sr Relationship Manager, Middle Market, Pennsylvania
Sr Relationship Manager, Middle Market, Pennsylvania-March 2024
King of Prussia
Mar 30, 2026
About Sr Relationship Manager, Middle Market, Pennsylvania

  428575BR

  Job Title:

  Sr Relationship Manager, Middle Market, Pennsylvania

  Company Overview:

  Our Values

  At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.

  Making Your Well-being a Priority

  A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

  Our Total Rewards Package

  Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

  How We Work

  At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.

  Who We Are

  TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

  Auto req ID:

  428575BR

  Department Overview:

  The Sr. Relationship Manager, Middle Market is an external sales role that focuses on growing a Commercial portfolio through building new customer relationships. This job meets or exceeds annual sales, revenue, volume & new customer objectives. The Sr. Relationship Manager, Middle Market maximizes profitability, revenue and retention of new relationships by cross selling the full range of products and services. This job is the primary contact for developing new client relationships while managing existing Customer relationships.

  Country:

  United States

  Job Requirements:

  Must be eligible for employment under regulatory standards applicable to the position.Hours:

  40

  Job Details:

  Works independently to develop new business with prospects that have the largest and most complex credit needs in assigned portfolio segment

  Maintains or establishes largest portfolio segment and geography for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources

  Facilitates that larger transactions and relationships referred to Commercial relationship management and/or Small Business as appropriate for role according to prescribed Bank parameters

  Makes calls independently and invites less experienced Relationship Managers to join as a development opportunity

  Contributes to the coaching, training, development and team leadership of less experienced Relationship Managers

  Makes or assists in sales calls, gathers financial and general business information and explains products and services offered

  Coordinates financial analysis needed to make credit decisions

  May negotiate terms and conditions within parameters defined by credit decisions; finalizes loan agreements with prospects and Customers and closes sales

  May utilize the Small Business Credit Center and may act as a liaison between the assigned territory's Stores and the Credit Centers

  Contributes and provides input to loan decision process based on evaluation of credit risk and other key factors from Credit Management

  May assist in issue resolution (including delinquencies and problem credits) and activities related to credit support and product partners to support the regional strategy

  Develops market expertise and/or target niche industries in the assigned territory; maintains established market presence and cultivates extensive network of outside referral sources of new business

  Works with Regional Vice President (RVP) to develop go to market strategies, may include partnering with Regional Market Manager (RMM) in leading prospecting campaigns and coordinating efforts with Store Managers

  Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory, and may execute this plan in conjunction with the Store Managers; this may include coordinating sales calling efforts

  Actively generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entity

  Meets regularly with internal referral sources to establish business relationships and develops network of outside referral sources for new business

  Partners with Stores, RMMs, and RVPs in defined market area for consistent delivery of TD Bank WOW! Customer Experience and CWI performance targets

  May provide assigned portfolio leadership and guidance to the Store Managers in the territory as appropriate

  Develops broader knowledge base of commercial and small business, other Company products and services, which may include loan policy, documentation, structuring and regulatory requirements

  Develops community relationships, through CRA initiatives and membership in civic and professional organizations, including active participation in networking events

  Educates and supports Store Managers and staff about products, lending process, escalation of Credit Center overrides and closing loans

  Meets regularly with internal referral sources to establish business relationships and develops network of outside referral sources for new business

  Prepares and submits all reports may prepare management reports summarizing individual and team loan activity

  Inclusiveness:

  Our Commitment to Diversity, Equity, and Inclusion

  At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

  EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

  Accommodation

  If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

  How We're Helping Make an Impact in Communities

  TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

  We look forward to hearing from you!

  State:

  Pennsylvania

  City:

  Allentown, King of Prussia, Philadelphia

  Qualifications:

  4 year degree or equivalent experience

  10+ years related experience

  In-depth understanding of commercial industry, business development techniques and credit decisions

  Proven business development track record, with proven ability to conceptualize and implement effective new business strategies

  Extensive network of outside referral sources for new business

  Excellent credit and financial analysis skills

  Refined negotiation skills

  Proven communication skills, both verbal and written

  Proven PC skills

  Membership in civic and professional organizations required

  Work Location:

  100 East Dekalb Pike, 2005 Market Street, 842 West Hamilton Street

  Business Line:

  TD Bank AMCB

  Job Category - Primary:

  Commercial Banking

  Job Category(s):

  Commercial Banking

  State (Primary):

  Pennsylvania

  State #2:

  Pennsylvania

  State #3:

  Pennsylvania

  City (Primary):

  Philadelphia

  City #2:

  King of Prussia

  City #3:

  Allentown

  Time Type:

  Full Time

  Employment Type:

  Regular

  Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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