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Sr. Program Manager - Delivery Experience, Sub-Saharan Africa
Sr. Program Manager - Delivery Experience, Sub-Saharan Africa-February 2024
Cape Town
Feb 10, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Sr. Program Manager - Delivery Experience, Sub-Saharan Africa

  Description

  How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon in Sub Saharan Africa, this is the place for you.

  For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.

  We are looking for a Sr. Program Management leader to be part of a startup product team innovating end-to-end shopping experiences. You'll be responsible for the designing, implementing, and maintaining high impact processes and supporting teams, that helps us deliver on our customer promise seamlessly.

  Key job responsibilities

  Define and deliver important programs with broad cross-functional and cross-organizational business impact

  Lead the design of the solution, implementation, and delivery of a highly complicated cross-functional project in a new business area

  Bring strong, data-driven business and strategic judgment to decisions

  Invent, evolve, improve, and simplify processes and technology requirements (when appropriate).

  Develop business and process requirements, prioritize needs, and manage milestones and overall roadmap.

  Create buy-in for the vision both internally and with key external partners

  Approach complex business problems, aligning divergent stakeholder teams to a common plan

  We are open to hiring candidates to work out of one of the following locations:

  Cape Town, ZAF

  Basic Qualifications

  5+ years of program or project management experience

  Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  Bachelor's degree

  Experience using data and metrics to drive improvements

  Experience owning/driving roadmap strategy, definition and end to end product delivery

  Preferred Qualifications

  2+ years of driving process improvements experience

  Experience working cross functionally with tech and non-tech teams

  Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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