Description
Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries.
As Senior Partner Engagement Manager, Circular Economy- EU Marketplace, you will join a dynamic pioneering team which is at the forefront of this vision to build a global marketplace. You will be responsible for developing and delivering continuous improvement initiatives to dramatically transform commercial partner performance in Circular Economy in any country where Amazon Sellers choose to sell and/or place their inventory thereby removing one of key barriers and friction points that Sellers face when deciding to go international.
The Candidate should be comfortable working in highly ambiguous environment. Ownership of work is extremely important, and candidates should have a proven record of working with projects to their completion. The ideal candidate is motivated, agile, with strong time management and project management skills. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is high attention to detail and delivering high quality results on time. Your experience should highlight your focus on putting the customer first; your ability to understand and guide technical requirements to support your vision, and your aptitude to ensure those changes had a positive business impact.
The ideal candidate will be clearly passionate about building new business and have a demonstrable record of accomplishment of success delivering initiatives from scratch.
The key responsibilities for this role include:
Manage assessment, selection and on-boarding of new commercial partners, including a contract negotiation and expansion across new business lines.
Coordinate partner processes and mechanisms to enable tracking and improve partners performance.
Troubleshoot all partner problems and present to senior leadership as required.
Identify and implement continuously enhance efficiencies associated with partner management.
Measure Improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives.
Key job responsibilities
Owning transactional and operational responsibilities for new use case services pilots and expansion efforts.
Manage assessment, selection and on-boarding of new commercial partners.
Secures contract and services fees negotiation
Assess and defines mitigation plans for new regulatory policies impacting use case process and implementation with the commercial partners
Defines, aligns and implement offline and online processes to secure best Seller and Partner Experience
Secures monthly financial transactions are correctly reflected in financial tools (Payment Memo, Coupa, FinOps)
3Y Cost Planning (PnL driven) and capacity planning alignment with commercial partners
OP1 / OP2 planning : services scale up features and collection of requirements, new business lines expansion with the commercial partners
We are open to hiring candidates to work out of one of the following locations:
Luxembourg, LUX
Basic Qualifications
BS or BA in supply chain, operations, finance, economics or related fields.
· 5+ years of operations management and continuous improvement experience
· Team orientation and willingness to roll up sleeves to solve complex, dynamic challenges
· Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs
· Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders
· Ability to collaborate with and effectively influence teams in multiple time zones and locations
Preferred Qualifications
MBA from a leading business school (preferred)
5+ years of partners / service providers management experience
Prior experience managing online services and/or technical products
Knowledge of SQL and VBA or willingness to learn
Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments
History of developing and implementing end-to-end processes, driving business strategy in conjunction with senior leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.