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Sr Manager, Product Specialists
Sr Manager, Product Specialists-May 2024
Flexible / Remote
May 2, 2025
ABOUT THERMO FISHER SCIENTIFIC
As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers.
10,000+ employees
Biotechnology, Manufacturing
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About Sr Manager, Product Specialists

  Job Description

  As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

  Location: Candidate can be located anywhere remotely throughout the Western US Region.

  Position Summary:

  Provides strong strategic and operational leadership to team of Technical Sales Specialists (TSS) responsible for the LSMS products in the Americas Western region to ensure that CMD growth targets are met across all markets and product lines. Ensures that teams operate within regional goal trees in areas of booking/revenue growth, sales process optimization, BU collaboration, funnel development and employee development. Embrace and live 4I values. Manages Sales specialists ensuring synergy across all business areas within region and wider areas. Works closely and drives business growth with all regional managers, CMD Sales Support, CMD Marketing, Regional IES Service Lead to ensure optimal account and business development.

  Commercial Leadership:

  Direct management of Technical Sales Specialists across the AMER west regionAchieve above AOP growth for the relevant product lines in line within North America.Provide strategic guidance and operational support to regional sales managers to enable growth and market share gain for LSMS products.Establishes and controls expense budgets for team and works closely with finance/commercial partners to monitor theseProvide strong strategic and operational leadership aligned with Goal Trees. Manage action plans to build and maintain core business processes and procedures, designed to increase customer satisfaction.Collaborate with all Thermo Fisher teams and drive process improvement initiatives.Monitor territory and product mix performance (KPI's) and implement corrective / growth measures where necessary.Actively manage the success and optimize the use of resources of your team in a matrix organization to support commercial growth in AMER region.

  Selling Agility

  Uses all sales key performance indicators to drive specific initiatives and to support feedback and/or recommendations to business partnersAnalyses team territory and prioritizes team activities to drive maximum resultsOversees team pipelines to ensure accuracy, timeliness and provide strong business signalDescribes and teaches sales processes for successful sales strategy executionDrives best practices on opportunities management amongst the team to produce desired behaviorsProvides improvement suggestions to sales operations to minimize use of off-line reporting tools

  Technical

  Coaches team to understand competitive landscape and how this relates to customer workflowsAssesses the team's understanding of the competitive landscape and brings in necessary resource to close competitive intelligence needsAware of competitor eco systems in assigned territory and uses as a potential talent poolCoaches team to understands the product portfolio and how this relates to key application areasEnsures balanced selling across full portfolio and identifies any potential training gaps within teamEffectively navigate in the organization to bring in the technical expertise based on team needs

  Know the customer

  Role models balancing customer needs and expectationsSuccessfully coaches team on solution selling to anticipate customer future difficulties and workflows.Creates a responsive team that monitor to customer needs and act quickly to resolve customer issuesActively coaches teams on how to interact and succeed with customers and how to turn a negative experiences into future opportunities

  Self-Leadership

  Fosters and facilitates an environment in which colleagues leverage long term relationships and teamwork to achieve business objectivesChampions and recognizes effective communication across global teams across Thermo FisherSets SMART goals to translate strategies into rigorous operating plansChallenges the team to bring new perspective forward to overcome difficulties to achieve business objectives

  Minimum Requirements/Qualifications:

  MS degree in Science or Business based disciplinesProgressive commercial business experience; distribution or international experience requiredRelevant life sciences industry experience within mass spectrometry required3+ years people leadership experience, to include managing within a matrixed environment with the ability to inspire, influence and lead othersStrong coaching and developing skillsDemonstrated commitment to the customerAbility to build and maintain processes and proceduresExcellent communication skills, both written and oralFamiliarity with commercial sales and marketing tools to capture and understand the market preferredAdvanced PC skillsAbility to generate and maintain information to provide feedback on performanceExperience to plan & prioritize multiple tasks and projects. Reflector style - able to learn from mistakes and always wants to achieve best possible performance

  Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

  Apply today! http://jobs.thermofisher.com

  Benefits:

  We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension/retirement, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other

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