Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Job OverviewThis customer-facing, Senior Contract Implementation Manager, will oversee all aspects of client onboarding (from Discovery through transition to Lifecyle Support) for large, complex, Enterprise, Strategic, and Public Sector accounts, as needed, ensuring 100% customer satisfaction while supporting TFB's strategic direction and growth projections for these business segments.Job Responsibilities:In this role you will participate in the Sales process, actively engaging in discovery and strategy sessions, sourcing, reviewing, and preparing RFP responses (relative to Implementation and Lifecyle Support), tracking cross-functional deliverables through the RFP process, managing product capability tests, presenting to C-level (internal/external) in finalist sales presentations, creating and presenting internal/external stakeholder communications and project status updates.Oversee contract implementation, in totality, identifying all contract deliverables, process/product owners and partners, creating and delivering factual, timely, and quality tracking processes resulting in Master Service Agreements implemented within the established timeline and budget.Define Onboarding project scope, create and manage initial Onboarding project plan, while influencing and managing variables that may result in scope creep.Identify internal/external stakeholders and project team, ensuring alignment with Onboarding plan, quality control points and success measurements.Serve as Lead communicator for overall project status from Discovery through transition to Lifecycle Support. Communication deliverables include creating and delivering Project Plans and Executive Briefings, including overall project health, quality control points, risks, mitigation strategies and transitioned line/installation projections and actuals.Communicate risks in clear business and technical terms, providing messaging and solution options at a Senior Leadership and Executive level in both planned and ad hoc scenarios.Develop, customer specific, customized Implementation and Lifecycle Customer Support models by sourcing, vetting, and gaining agreement on work output from multiple workgroups including Sales, Implementation, Care, Business Operations, Engineering, (including In-Building if applicable) Product, Vendor Management, and other identified resources.Direct and coordinate teams of Sales, Operations, Care, Product and Technical contributors to ensure the on-time, within budget, successful delivery of properly scoped high-quality project requirements and 100% customer satisfaction relative to Onboarding experience.Develop detailed work plans, schedule estimates, resource plans, status reports and implementation priorities, establishing the tools and processes to track and report on the project and progress towards program goals.Education:Bachelor's Degree or equivalent work experienceWork Experience:5 to 10 years formal project management work experience required.4 to 7 years managing or supporting business customers in a Sales, Service or Account ManagementTechnical program management experience for In-building solutions is preferredKnowledge, Skills and Abilities:Communication - Highly developed communication skills with the ability to prepare and deliver written and verbal presentations at the C-level internally and externally,