Description:

　　This role will report up through the manager of Content Design, while their work will be on the employee experience team, specifically working on the Omnichannel Interactions and Views SaaS suite of tools for employees.

　　Position Summary/Job Description:

　　The Experience Design (XD) team is an integral part of Product Experience Design at an eCommerce company in the Twin Cities. This is a team that designs and implements innovative, human, end-to-end experiences for our employees and customers. We’re customer-obsessed and grounded in research.

　　Our diverse scope of work impacts employee and customer experiences across web, app, retail, in-home and communications.

　　As a Sr. Content Designer in this highly collaborative environment, you’ll partner with teams of Designers, Researchers, Product Managers and Engineers to create compelling experiences.

　　Your role is pivotal in shaping this client's employee and customer experiences, establishing how our brand voice comes to life, defining human-centric content strategies, and continuously advocating for improved experiences.

　　Skills:

　　Content strategy, Digital, UX, User experience, Digital content, Website, Ux design, accessibility, Web content, Strategy, Content creation, Editing, Design, Content management

　　Additional Skills & Qualifications:

　　Skills Overview:

　　What are the top five skills and number of years of experience required to perform this job?

　　• 6+ years of experience as a Content Designer, UX Writer or Experience Designer specializing in writing

　　• Knowledge of Experience Design principles and deliverables

　　• Ability to work through complex design solutions and understand underlying technology

　　• Demonstrable history of storytelling

　　• Advanced ability to communicate writing and design concepts effectively, build consensus and justify decisions

　　• Strong skills in organizational savvy, interpersonal communication, time management and high accountability

　　What are some preferred/nice to have skills the manager is looking for?

　　• Be curious, collaborative, self-driven, self-aware, outgoing, and relationship-focused

　　• 2+ years of experience working in e-commerce or other large design environment

　　• Have knowledge of SaaS product design

　　• Experience envisioning, defining and modeling end-to-end, multichannel experiences

　　• Skilled in balancing an Agile work environment / iterative product development with a cohesive and holistic view of the customer journey

　　• Basic understanding of designing for WCAG 2.1/508 accessibility standards

　　Experience Level:

　　Expert Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.