Req ID: 427554

　　BASIC PURPOSE : Working as part of the IT Supply Chain team, the Sr. Business Systems Analyst will perform business analysis activities for the Supply Chain organization, including requirements elicitation, tracking, clarification and communication, specification writing, recommending and validating solutions, and working with cross-functional teams to deliver solutions. This is an IT position which will focus on supply chain domain expertise that will be leveraged to understand business needs and work with technical and business internal and external resources to deliver solutions. The Senior Business Systems Analyst is expected to work on delivery of new solutions/projects (approximately 75%) and solution/business support (approximately 25%).

　　MAJOR RESPONSIBILITIES:

　　Analyze and document as-is and to-be processes, data, and systems utilizing appropriate diagramming and documentation methodologies

　　Elicit, communicate, and manage requirements

　　Maintain thorough knowledge of supply chain domain, including business processes and relevant systems that support them

　　Execute deliverables for the software development lifecycle and contribute to deliverables for the project development lifecycle

　　Ability to perform feasibility analysis and solution assessments to evaluate and recommend solutions

　　Understand integration points between internal and external systems relevant to business processes and systems supported within the supply chain organization (SAP TM, SAP WM, Dispatch Solutions, SAP PTP(MM), SAP SD, BlueYonder-Luminate, JDA Space Planning, and others)

　　Ensure that quality standards are met relevant to documentation and solution delivery – complete solution specifications and functional design documents, acceptance criteria in user stories, and other forms of requirements documentation

　　Work with technical resources to deliver solutions, troubleshoot issues, and identify opportunities for improvement, including error handling and monitoring

　　Understand master data and transactional data that is relevant for the supply chain functions in order to determine mapping requirements for integrations, reporting, etc.

　　Assist end users with issues, trouble-shooting, training, and other needs relevant to supporting Supply Chain systems

　　Work independently to support supply chain business partners relevant to solutions in scope of work

　　Work with some guidance on large scale projects and in cross-functional teams to produce work deliverables to meet designated tasks and timelines

　　Work independently on small to medium scale projects within the Supply Chain functional area, with ability to identify necessary tasks to complete, estimate effort, complete work and present deliverables to Lead and Manager for review

　　Creation and execution of test plans and scripts in support of solution delivery

　　Perform root cause analysis of issues and recommend resolutions

　　Ability to work with IT leads to prioritize work, communicate business needs, and effectively communicate solution options and risks

　　Clearly communicate work status to business leads, manager, and other stakeholders

　　Work on project delivery and support once solutions are in production

　　Identify tasks and resources necessary (including business and IT functional and technical needs) to engage in delivery of solutions

　　Identify error handling required to monitor solutions

　　Identify trends and exceptions in processes and make recommendations for course of action

　　Identify risks and opportunities within solutions and projects

　　Serve as a mentor to less-tenured analysts

　　Other duties assigned as needed

　　EDUCATION AND EXPERIENCE:

　　Education:

　　Bachelor’s Degree preferred

　　Experience:

　　7 + years experience as a business analyst

　　5 + years experience in supply chain preferred

　　SKILLS AND PHYSICAL DEMANDS:

　　Skills:

　　Knowledge of Supply Chain processes and solutions, including purchasing, distribution, warehouse operations, materials management, dispatch, production planning, etc.

　　Critical thinking and root cause analysis

　　Facilitation and communication skills, including ability to communicate according to audience

　　Typical line of communication is at the peer level and to direct supervisor/manager within the IT organization and across levels within the business areas supported

　　Ability to be flexible in an ambiguous environment

　　Ability to work within resource and time constraints on multiple assignments

　　Ability to manage 50+ emails per day

　　Ability to proficiently execute job responsibilities independently on numerous assignments of critical nature

　　Excellent verbal and written communication skills

　　Knowledge of Microsoft Suite of tools, including: Office, Visio, Project, Azure DevOps

　　Experience in diagramming techniques and technology (Visio, Lucidchart) to support clarification and communication of requirements

　　Typical Physical Demands:

　　Requires prolonged sitting, some bending and stooping

　　Occasional lifting up to 25 pounds

　　Manual dexterity sufficient to operate a computer keyboard and calculator

　　Requires normal range of hearing and vision

　　Requires occasional visits to warehouse and production facilities with exposure to loud noises

　　Other Information

　　Must be eligible to work in the US without sponsorship

　　Position is in Oklahoma City, OK with possible hybrid schedule

　　Job Function(s): Information Technology

　　Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

　　The Love’s Family of Companies includes:

　　Gemini Motor Transport, one of the industry’s safest trucking fleets.

　　Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.

　　Musket, a rapidly growing, Houston-based commodities supplier and trader.

　　Trillium, a Houston-based alternative fuels expert.

　　TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.

　　EOE-Protected Veterans/Disability