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Sr. Business Development Mgr, Amazon Pickup and Returns
Sr. Business Development Mgr, Amazon Pickup and Returns-March 2024
Clyde Hill
Mar 28, 2026
About Sr. Business Development Mgr, Amazon Pickup and Returns

  Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.We are looking for a Senior Business Development Manager (BDM) to join the Pickup and Returns team. This BDM will focus on expanding the locker footprint across North America by building enterprise partnerships to scale locations and increase Pickup Point adoption. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.Key job responsibilities- Expand relationships through increasing sales and improving processes.- Innovate and partner with other internal organizations to continuously improve customer experience and profitability.- Be responsible for the executive engagement at all levels of your business as well as acquiring similar new partnerships.- Build strong relationships with internal Amazon partners through clear articulation of the business value proposition, looking for opportunities to surprise and delight our clients and end customer.A day in the lifeDay to day responsibilities include utilizing data to assess, negotiate and expand long term partnerships that will increase the network of pickup and return points for customers. In addition, providing new opportunities to existing relationships that will elevate partnerships that will increase foot traffic and value.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | New York, NY, USA- Bachelor's Degree or equivalent- 5+ years in account management and/or business development- Experience with negotiating long term partnership in an ambiguous environment- Experience with Microsoft Suite including Word, Excel and Powerpoint- Master's degree/MBA in business or related field- 5+ years of experience in business development strategy- Experience working with global teams and diverse partners- Ability to establish credibility and work with business and technical owners- Experience in driving strategic alliances and partnerships for business- Experience with negotiation and effective communication with cross-functional stakeholder- Ability to multi-task and prioritize multiple work-streams- Proven track record of taking ownership and driving results- Excellent verbal/written communication skills- Experience with a CRM (Customer Relationship Management) platforms to work efficiently. Salesforce experience preferredOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $90,500/year in our lowest geographic market up to $176,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opport

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