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Sr. Business Control Specialist
Sr. Business Control Specialist-March 2024
Charlotte
Mar 15, 2026
ABOUT BANK OF AMERICA
Bank of America is a leading financial institution, serving consumers, small businesses, and large corporations with a full range of banking, investing, and other financial products and services.
10,000+ employees
Financial Services
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About Sr. Business Control Specialist

  Sr. Business Control Specialist

  Chicago, Illinois;New York, New York; Paramus, New Jersey; Fort Lauderdale, Florida; Seattle, Washington; Buffalo, New York; Atlanta, Georgia; Iselin, New Jersey; Dallas, Texas; Boston, Massachusetts; Charlotte, North Carolina; Jacksonville, Florida

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Global Commercial Banking (GCB) serves over 9,100 clients with annual revenues of $50 million to more than $2 billion. GCB serves primarily U.S. and Canadian clients, working to deliver a full suite of financial solutions, including the international needs of our clients’ overseas subsidiaries. GCB is organized by industry and geography, to deliver both local coverage and industry expertise. Our unique client coverage model and close partnerships with other businesses in Global Banking & Markets plus Global Wealth & Investment Management and Consumer Banking and Small Business, enable our commercial client teams to seamlessly deliver all of the company’s capabilities as integrated solutions.

  Job Description

  The primary responsibility of the role is to manage the Global Customer Due Diligence processes for clients by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities. This client facing role will primarily focus on handling the global remediation's for 2024, which are part of portfolio of highly to moderately complex global refreshes for clients covered within GCB. The candidate will have a strong knowledge of global regulatory requirements. This role will promote a positive client experience by proactively consulting with clients, coverage teams, and AML partners. This role will serve to mitigate risk by understanding and ensuring adherence to CDD requirements globally and meeting all timelines related to CDD activities, as well as delivering a world-class and streamlined client experience.

  Some other key responsibilities/Requirements include:

  Strong knowledge of global regulatory requirements and products/services that align to them

  Serves as the central point of contact for client outreach, consultation and coordination

  Partners internally with all key stakeholders, AML operations, Treasury/Credit and partners across the globe to ensure timely and qualitative delivery of CDD requirements

  Strong operational risk and compliance background, Risk Framework (QA Standard) knowledge, and understanding of AML requirements, as well as the ability to articulate in a client-friendly manner

  Peer Coaching

  Required Skills and Experience:

  Undergraduate Degree and/or familiarization with legal documentation and CDD preferred

  Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused

  Proven organizational skills and ability to execute tasks and projects independently

  Ability to multi-task, work in a fast paced environment and balance competing demands

  Detail oriented and high degree of accuracy needed

  Must demonstrate strong interpersonal, collaboration and communication skills.

  Highly proficient with Microsoft programs including Word, Excel, PowerPoint, SharePoint and Outlook;

  Client-facing experience preferred

  AWARE

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

  Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

  To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

  To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

  To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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