Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations. The salary for this position is ($58,000-87,000). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. The main function of this position is to respond and resolve service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and material work, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

　　Key Responsibilities

　　Inspect for Quality

　　Install or Repair Work Orders

　　Provide Customer Support

　　Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule

　　Can program 1 system independently

　　Ability to troubleshoot and fix common issues independently

　　Basic EBI knowledge

　　Complete required documentation for work performed or other contractual obligations

　　Proper use of safety personal protection equipment

　　Security and other clearances as required by customer

　　YOU MUST HAVE

　　Some field installation/service experience

　　Completed preventative maintenance on systems internally or externally

　　Ability to work independently 75% of the time

　　High School Diploma or equivalent

　　Ability to travel throughout the service area, with occasional overnight stays

　　Valid Driver’s License and driving record acceptable to Honeywell

　　WE VALUE

　　Previous industry experience

　　Previous technical/installation experience

　　Previous customer service experience

　　Good written and oral communication

　　Ability to follow instructions and identify mistakes

　　Bachelor degree or technical/professional certificate

　　2+ years of experience

　　Niagara N4/ Tridium Experience

　　Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.