Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　PRINCIPALES FONCTIONS ET RESPONSABILITÉS:

　　Créer et maintenir les dossiers des patients dans le CRM en s'assurant que l'information documentée est exacte et mise à jour régulièrementExécuter des tâches administratives essentielles à la progression des patients à travers le ProgrammeAssurer l'intégrité des donnéesAgir en tant que liaison entre les autres membres de l'équipeS'occuper des télécopies (entrant/sortant) de manière appropriée et en temps opportunOrganiser l'horaire de travail pour compléter les heures de travail dans plusieurs fuseaux horairesÉtiqueter et joindre les documents au CRMCapacité à couvrir différents quarts de travailFonctions ad hoc telles qu'attribuées

　　PRIMARY DUTIES AND RESPONSIBILITIES:

　　Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularlyExecute administrative tasks critical to the progression of patients through the ProgramEnsure data integrityAct as a liaise between other members of the teamHandling faxes (incoming/outgoing) accordingly and timelyOrganize work schedule to complement working hours in multiple time zonesLabeling and attaching documents to the CRMAbility to cover various shiftsAd hoc duties as assigned

　　What your background should look like

　　EXPÉRIENCE ET NIVEAU D'ÉDUCATION REQUIS:

　　Excellentes compétences en informatiqueMinimum de 2 ans d'expérience dans un rôle administratif ou de saisie de données similaireExpérience avec le logiciel SalesForce (ou expérience avec un système de CRM) est un atoutExpérience avec le logiciel de télécopie (MyFax ou Right Fax) un atoutDiplôme d'études secondaires ou scolarité postsecondaire préféréFormation professionnelle technique ou combinaison équivalente d'expérience et de formation.2 ans d'expérience directement reliée.

　　COMPÉTENCES , CONNAISSANCES ET APTITUDES REQUISES:

　　Connaissance de la terminologie médicale est un atoutCapacité à travailler de façon autonomeCapacité à fournir une assistance aux membres de l'équipe pendant les périodes de charge de travail accrueCapacité à reconnaître et à questionner des données anormales et d'intensifier le travail à faire si nécessaireCapacité de prévoir et d'ajuster l'horaire et ajuster la charge de travailSolides compétences analytiquesCompétences interpersonnelles et de leadership efficacesSens de l'organisation; souci du détailCapacité à respecter systématiquement les échéances; Compétences en gestion du temps et capacité à établir les prioritésExcellentes aptitudes de résolution de problèmes; capacité à résoudre les problèmes avec efficacité et efficienceConnaissance de Microsoft Word, Excel, PowerPoint et d'autres programmes OfficeAptitude à communiquer efficacement en anglais et en français (oral et écrit) pour les provinces du Québec et du Nouveau-Brunswick

　　EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

　　Excellent computer skillsMinimum 2 years experience in a similar administrative or data entry roleExperience with the SalesForce software (or experience with a CRM system) an assetExperience with the faxing software (MyFax or Right Fax) an assetHigh School Diploma or Post Secondary schooling preferredTechnical vocational training or equivalent combination of experience and education2 years directly related experience

　　MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

　　Knowledge of medical terminology an assetAbility to work autonomouslyAbility to provide assistance to team members during periods of increased workloadAbility to recognize and question abnormal data and escalate if need beAbility to foresee and adjust scheduling and adjust workloadStrong analytical skillsEffective interpersonal and leadership skillsEffective organizational skills; attention to detailAbility to consistently meet deadlines ;Time management skills and ability to prioritize tasksExcellent problem-solving skills; ability to resolve issues effectively and efficientlyKnowledge of Microsoft Word, Excel, PowerPoint and other Office ProgramsAbility to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces

　　Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles.

　　The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

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　　Schedule

　　Full time

　　Affiliated Companies:

　　Affiliated Companies: Innomar Strategies

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

　　COVID-19 Vaccine Policy

　　As of October 18, 2021, Cencora requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

　　Accessibility Policy

　　AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.