Summary:
The Solutions Delivery Manager (SDM) is responsible for planning, coordinating, and delivering all activities related to the design, development, and implementation of organizational information systems and software for one or more systems. The SDM is also responsible for maintaining, supporting, and upgrading existing systems and applications. The SDM is also responsible for resource management and career development of his/her direct reports. Ability to consistently exceed customer expectations and show commitment to Company's Core Values. Responsible for internal controls and financial reporting for the respective area, as applicable.
Responsibilities:
Performs the “IT Leadership” role on assigned projects.
Remains accountable for projects including the delivery of projects on time, on-budget with quality based on most current project baseline.
Partners with project managers to provide direction as to what Plan-Build-Run steps will be required to ensure high quality of deliverables and ensure the appropriate variances are created.
Facilitates discussion and documentation with the appropriate managers regarding the plan-build-run methodology/team.
Administers performance management for direct reports and sets clear expectations, holds people accountable, keeps team motivated and challenged, provides appropriate recognition and feedback.
Identifies gaps and areas of opportunity and eliminates single point of failure on critical systems and identify training needs.
Creates a succession plan to mentor and grow direct reports to foster an environment where people are challenged to step up and become leaders.
Allocates resources and resource commitments, responds to resource requests on a timely manner, reviews and approves time on a timely basis to ensure our allocation goals (for strategic and small projects) are on track, perform appropriate corrective actions (performance, schedule) to avoid over allocation.
Partners with managers to influence our business partners to set realistic expectations on project scope and schedule based on our internal capacity.
Collaborate with IT peers to resolve resource issues and communication to Sr. Management and business.
Conducts project execution meetings to provide Sr. Management with project updates of the entire line of business portfolio.
Ensures the appropriate Production Install Requests (PIR’s) are complete and have the required quality to implement new projects into production.
All other duties assigned.
Experience/Qualifications:
Minimum degree required: bachelor’s degree
Experience: 4+ years of experience in IT management and experience working in IT positions in mid-to-large sized organizations (Program Manager, Service Delivery Manager, Project Manager, Engagement Manager)
IT or IT project management experience in a retail environment is preferred
IT experience with SAP and POS is preferred
Knowledge, Skills and Ability:
Technical
Project management
Resource management
Travel Requirements:
N/APhysical Requirements:
Regular computer work and sitting
Occasional walking, standing, and lifting.
Independent Judgement:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by manager.Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Fun work environment
Competitive wages
Excellent benefits
Unlimited career advancement opportunities
Bass Pro Cares Fund
Cabela's
About Bass Pro Shops
Bass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”