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SolarWinds Network Engineer SME
SolarWinds Network Engineer SME-March 2024
Quantico
Mar 28, 2026
About SolarWinds Network Engineer SME

  SolarWinds Network Engineer SME

  Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize, and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). Cinteot is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, Cinteot will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).

  Please note: This position requires reporting onsite at customer location in Quantico, VA three (3) times per week.

  Job Description

  • Serve as the Subject Matter Expert (SME) on SolarWinds and other Open-Source Monitoring products.

  • Oversee the daily SolarWinds execution and maintain an expert view of the current SolarWinds State of Operations • Configure SolarWinds to meet the specific needs of the organization.

  • Use SolarWinds to monitor the performance and availability of network and systems.

  • Update and maintain the SolarWinds platform to ensure it is running smoothly and efficiently.

  • Provide training and support to other users on the proper use of SolarWinds.

  • Collaborate with other IT professionals to develop and implement strategies for improving network and system performance using SolarWinds.

  • Act as Point of Escalation for any critical outages of the SolarWinds Monitoring System, including but not limited to, resolving availability issues, restoration of failed systems, and invoking disaster recovery procedures, during BCP invocation.

  • Provide mentoring and coaching to Level 1 and Level 2 engineers.

  • Participate in team reviews.

  • Service improvements/enhancements by way of Service Improvement Plans, which include, but are not limited to, automation of routine activities, optimization of resources.

  • Participate in capacity planning and capacity improvements.

  • Provide Tier 3 Level Support on tickets escalated by level 2 engineers.

  • Keep stakeholders updated through SOP, on business-critical incidents.

  Required Qualifications

  · BA/BS

  · Fourteen (14) of more years of experience

  · IAT Level II, Certification in one of the following areas, CCNA Security, CSA+, GICSP, GSEC, Security+ CE, SSCP

  · Extensive knowledge and be practiced in SolarWinds

  Benefits:

  Complete Insurance Coverage

  Blue Cross Medical, Delta Dental, Vision, Life

  401k with Company Contribution

  Tuition Reimbursement

  Generous Paid Time Off (including your birthday!)

  Cinteot is an Equal Opportunity Employer

  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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