>> Solar Operations & Maintenance ManagerSolar Operations & Maintenance ManagerSummaryTitle:Solar Operations & Maintenance ManagerID:2522Location:Cleveland, OHCompany:Kokosing IndustrialDescriptionKokosing is one of America's 60 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors.Located in the Midwest and Mid-Atlantic Regions, Kokosing's services include the construction of highways/bridges, industrial facilities/factories, data centers, marine, solar, advanced industrial, pipeline, and water/wastewater facilities, along with asphalt/concrete pavement and underground utilities.For over 70 years, our family-owned company has successfully attracted the most qualified technical personnel in the construction industry by offering visible challenges, superior quality, and attractive rewards.With over $1.2 billion (and growing) in annual sales and a commitment to its workforce, Kokosing is the winning team.Summary:The Solar Operations & Maintenance (O&M) Manager will lead the Solar Service and O&M Department. This role is responsible for directing all activities as it relates to our Service and O&M business including, but not limited to safety, growth, service and maintenance to customers, new outbound sales and account management of ongoing current and future relationships, customer experience, development and continuous improvement of operational systems, leadership, and technical support and training of Service and Maintenance team members. This team member will be responsible for the P&L of this team.Essential Duties and Responsibilities include the following. Other duties may be assigned.Safety: Develops and champions a Safety 24/7 culture within the service and maintenance team. Collaborates with Safety Team to create, enhance, and implement safety procedures and best practices. Completes safety training and ensures that the service and maintenance team is equipped with necessary training.Culture and Values Cultivation: As Solar O&M Manager create a culture of success and improve a purpose-driven and values based organizational culture that attracts, retains, and motivates high performing service and maintenance team members by leading, managing, and providing accountability to the service and maintenance team. Creates a clear vision that is attainable, manages by executing on the vision, and is accountable for results and adherence to policy and processes.Service Department Leadership: Grows profitability of service and maintenance operations by successfully increasing contracted revenue, improving efficiency and profitability of department revenue, and by improving the customer experience of all stakeholders. Responsible for generating proposals, responding to RFPs, provides quotes for one-off service repair work to customers. Provides oversight of record-keeping, scheduling and billing for Department.Strategic Planning: Takes an active role in strategic planning for the O&M Service Department in order to create a plan for growth and expansion of this department. Engages with and leverages the experience and input of the Amicus O+M Cooperative and its members. Researches and develops market pricing intel regarding competition, offerings, pricing trends and competitive analysis. Creates service and maintenance operational vision and strategic plan and articulates that to the team to rally them behind the vision and plan.Solar O+M Technical Leadership: Develops and maintains essential knowledge of the operation and performance of solar systems ranging from residential to MW scale. Provides internal and customer facing guidance in troubleshooting and analyzing system failures and performance issues, including interfacing with vendors, customers, outside engineers, members of