We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　The opportunity

　　Are you passionate about software quality and test automation? The Manulife Insurance Technology team is seeking a leader, experienced and motivated Software/Mainframe Quality Engineer who is self-directed with learning agility who will develop automation scripts using zOS connect, apply standard processes to mainframe testing and implement testing in a dynamic and fast paced environment.

　　As a Software Quality Engineer, you will:

　　Review and translate requirements, specifications, and technical design documents to provide meaningful feedback to product developers

　　Assist identifying and completing the team’s testing automation strategy

　　Identify, build, maintain and implement automated tests scripts to ensure quality and coverage for functionality, integration, regression, end to end and performance

　　Maintain, evolve, and continually improve automated test scripts and coverage using a variety of automation tools and technologies

　　Complete manual tests that could not be automated on the mainframe

　　Test microservices across various architectures such as dot net core.

　　Test Rest API services

　　Build and complete defects reports

　　Analyze defects and ensure that system tests are successfully completed, documented and problems are resolved

　　Build test cases and develop test strategies

　　Adhere to Quality Engineer standards and best processes

　　Help developers write good and repeatable unit tests

　　Participate in code reviews, share skills and techniques with others

　　Look for root cause of the error (bug) and suggest solutions

　　Collaborate with Developers, Quality Engineers, Technical Analysts, business staff and external 3rd party vendors using Agile methodologies

　　What we are looking for Qualifications

　　5+ years Quality Engineer experience

　　Experience with: Cobol, DB2, CICS, VSAM, JCL, SAS, Endevor and Control-M

　　2-5 years of proven experience specifically with Mainframe background

　　Strong experience with CLAS and Ingenium systems

　　Experience with ZOS Connect is a strong asset

　　Familiar with Automation technologies such as VB Script, Selenium, DevTest, TestNG, Robot, Perfecto, SOAP UI, Jenkins, Cucumber, Meter, Postman and other testing frameworks and tools

　　Possesses strong testing technology/industry knowledge

　　Experience with Automation technologies such as Jenkins and other open-source testing frameworks

　　Experience with Agile practices and tools such as JIRA and Confluence

　　Experience writing sophisticated testing strategy

　　Ability to analyze information and draw accurate conclusions and test reports

　　Self-directed, manage priorities and takes ownership

　　Problem solving skills

　　Strong collaboration skills

　　Excellent communication skills

　　BS or MS in Computer Science preferred or equivalent professional experience Assets

　　Knowledge and experience with DevOps, Continuous Integration, Continuous Deployment, and other approaches to accelerate the delivery

　　Knowledge of Azure, Postman

　　Experience mentoring/coaching junior team members on automation

　　What about Perks?

　　Manulife has lots of perks including, but not limited to:

　　Competitive compensation

　　Retirement Savings Accounts including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)

　　Manulife Share Ownership Program with company match

　　Customizable Benefits Package including Health, Dental and Vision

　　Generous time off policy

　　An abundance of career paths and opportunities to advance

　　A flexible work environment with flex hours, work from home arrangements, distributed teams

　　What can we offer you?

　　A competitive salary and benefits packages.

　　A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

　　A focus on growing your career path with us.

　　Flexible work policies and strong work-life balance.

　　Professional development and leadership opportunities.

　　Our commitment to you

　　Values-first cultureWe lead with our Values every day and bring them to life together.

　　Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

　　Continuous innovationWe invite you to help redefine the future of financial services.

　　Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

　　Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

　　Salary & Benefits

　　The annual base salary for this role is listed below.

　　Primary Location

　　Waterloo, Ontario

　　Salary range is expected to be between

　　$74,270.00 CAD - $137,930.00 CAD

　　If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

　　Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.