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Software Observability Engineer III
Software Observability Engineer III-December 2024
San Mateo
Dec 2, 2025
About Software Observability Engineer III

  Are you passionate about building internet-scale multi-tenant cloud native data platforms? Do you have prior experience in building data platform / data lake, analytics SaaS services, and supporting infrastructure in public cloud with expertise in modern Big Data stack (Kafka, Hadoop, Spark, Flink, Hive ..), Java and/or Scala. Come join our Data platform and Analytics team. This team owns, builds, and operates Guidewire’s cloud native data platform and analytics SaaS offerings. Guidewire data platform is an enterprise-grade, internet-scale, and cloud-native Big Data platform targeted to be

  best-in-class in enabling our customers with mission critical insights and decision-making capabilities. The platform is designed to support all of our analytics, data science, and data applications. Guidewire’s data platform already processes Billions of real-time data to provide a rich set of AI/ML SaaS solutions! You will work in a highly collaborative environment building next-generation platforms and services using the latest and greatest cutting-edge & bleeding-edge technologies. You will have fun building cloud-native, enterprise-grade, and internet-scale platforms and SaaS applications

  Required SkillsExtensive experience with Big Data and distributed systemsAbility to design large scale distributed systemsPrior experience in building observability and proactive monitoring on public cloudPrior experience with logging and metric processor and forwarder technologies.Prior experience with AWS (CloudFormation, CloudWatch, EC2, ECS, EKS, ELB, Fargate, IAM, Route53, S3, Metricstream)Understanding of distributed systems concepts and principles (consistency and availability, liveness and safety, durability, reliability, fault-tolerance, consensus algorithms)Deep understanding of Algorithms, Data Structures, and Performance Optimization TechniquesEager to learn new things and passionate about technology!Comfortable working with Kubernetes, AWS, Docker, and Terraform

  What you would doDesign, develop and run cloud-native data platform and analytics SaaS servicesOwn architecture and provide technical leadership to multiple teamsHands-on coding>60% of the timeDesign and build large scale real-time stream processing systemsDesign, develop and run micro-services and analytics SaaS solutionsOwn Continuous Integration (CI) and Continuous Deployment (CD) for your servicesOwn scalability, availability, and data security for your servicesOwn, tackle & resolve code defectsMentor junior developers in standards and best practices!

  What you would need to succeedPrior experience and passion for building large scale multi-tenant cloud-native data platformEmphasize team wins over individual successStrong technical interpersonal skillsExcellent software development skills with experience in one or more of the following technologies: Fluent Bit, Terraform, Cloud FormationExtensive experience with Big Data and distributed systems.Ability to design large scale distributed systemsHave developed in more than one language and ready to pivot to any language/frameworkUnderstand microservices architecture patterns pattern like Service Discovery/API Gateway/Domain Driven Design etcExperience with containers technologyAbility to work in an agile fast-paced environmentBS or MS degree (Computer Science or Math)5+ years of required work experience

  Nice to havePrior experience in building data platforms using Big Data stack (Kafka, Hadoop, Spark, Flink, Hive ..) on public cloudExcellent programming skills in JavaSolid understanding of redshift or similar petabyte-scale data warehouse service in the cloudExperience with stream processing using Spark or FlinkAWS (Athena, EMR, Glue, Kinesis..)ELK, DatadogExperience of building SaaS/PaaS on AWS/GCP/Azure..AI/ML

  About Guidewire

  Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

  As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

  For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

  Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

  Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

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