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　　Job Category

　　Software Engineering

　　Job Details

　　About Salesforce

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

　　Salesforce Personalization is the best-in-class tool to enable organizations to harness data combined with sophisticated AI modeling and flexible business rules to automatically deliver omnichannel relevant, personalized experiences in real-time so organizations can increase revenue, shorten sales cycles, and improve customer satisfaction.

　　This is an exciting opportunity to build something new in AI/Personalisation domain! We want to build the Next Best Experience AI-generated decisions at the individual level in any channel: chat, web, messaging, etc by Optimising toward business goals across Salesforce's C360 clouds. We will offer experimentation and rules-based decisions as required, but inspiring our customers to rely on AI first.

　　Build and deliver personalisation services exposed in-context to the Salesforce customer so they can deliver AI-generated, personalised experiences to their customers.

　　Responsibilities:

　　Analysis and Design ands code: Lead a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibilityMaster clouds requirements (e. g. underlying techstack, business usage, implementation)Creates end-to-end, cross cloud-impacting, integration automation (functional test, Webdriver) with complex orgsExecutes Testing with complex org setup, varied data shapesOrganizes and drives cross product blitzesAdvocate for customer enhancementsMonitoring product and/or feature-level quality health metrics (testability, test health, test coverage, etc)Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirementsTroubleshoots production issuesProvides leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams.Service ownership

　　Requirements:

　　Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related quantitative discipline.At least (8) years of software engineering development experienceHighly proficient in Java or a similar languageExperience with AI and Personalisation is a big plusExperience with Public Cloud (AWS/GCP)Proficient in writing functional automation (API)Self-motivator who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills.Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team effortsExperience with agile development methodologyExperience with developer tools like git, Maven and Eclipse IDEExperience in developing services in a service-oriented-architecture.Experience in REST API design.Demonstrated ability to learn quickly in a dynamic environment

　　Preferred Qualifications:

　　Experience building highly scalable web applications.Experience with Agile software development and test-driven development.Track record of being a top performer in current and past rolesExperience troubleshooting full service stack, end-to-end ownershipPresent the designs to internal/external groups and review designs of others

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