Position Purpose:

　　This Software Engineer Principal is primarily focused on building and supporting an enterprise-level personalization platform to provide seamless customized experiences at all customer touch points. The position works with several product teams and provides guidance on how to leverage the data, tools and technology to power experimentation, customer data platform, content management, customer segmentation, offer management etc.

　　The Software Engineer Principal is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users love. The engineering process is highly collaborative. In addition to pairing, Software Engineer Principals field questions from other product teams and encourage cross-team collaboration. They also play an active role working with 3rd party vendors as well as the open-source community.

　　Software Engineer Principals create foundational code elements that can be reused as well as architectural diagrams and other product-related documentation. They also define service level objectives for products. In addition, Software Engineer Principals may be involved in product configuration, performance tuning and testing as well as production monitoring.

　　As a Software Engineer Principal, you will be an extremely knowledgeable Engineer on the product team and are expected to build and grow the skillsets of the more junior engineers. There is also an expectation that the Software Engineer Principal will demonstrate expertise around modern software design and development.

　　Key Responsibilities:

　　70% Delivery & Execution

　　Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

　　Documents, reviews and ensures that all quality and change control standards are met

　　Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

　　Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production

　　Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

　　Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment

　　Identifies product enhancements (client-facing or technical) to create a better experience for the end users

　　Identifies unsecured code areas and implements fixes as they are discovered with or without tooling

　　Identifies, implements, and shares technical solutions that can be used across the organization

　　Creates and architects foundational code elements that can be reused many times by a product

　　Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties

　　Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work

　　20% Support & Enablement:

　　Fields questions from other product teams or support teams

　　Monitors tools and participates in conversations to encourage collaboration across product teams

　　Provides application support for software running in production

　　Proactively monitors production Service Level Objectives for products

　　Works with vendors and the open-source community to help identify and implement feature enhancements in software products

　　Works with other product teams to create API specifications and contracts for shared data

　　Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing

　　Triages high priority issues and outages as they arise

　　10% Learning:

　　Participates in and leads learning activities around modern software design and development core practices (communities of practice)

　　Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations

　　Attends conferences and learns how to apply new technologies where appropriate

　　Direct Manager/Direct Reports:

　　Typically reports to the Software Engineer Manager or Sr. Manager, Technology Director or Sr. Director.Travel Requirements:

　　Typically requires overnight travel less than 10% of the time.Physical Requirements:

　　Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Working Conditions:

　　Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Minimum Qualifications:

　　Must be eighteen years of age or older.

　　Must be legally permitted to work in the United States.

　　Mastery of an object oriented programming language (preferably Java)

　　Must be legally permitted to work in the United States

　　Preferred Qualifications:

　　6-8 years of relevant work experience

　　Mastery of a modern scripting language (preferably Python)

　　Mastery of a modern web application framework such as Ruby on Rails, Spring MVC, and Node.js

　　Mastery of writing SQL queries against a relational database

　　Mastery of a version control systems (preferably Git)

　　Proficient in a front-end technology and framework such as HTML, CSS, JavaScript, AngularJS, ReactJS, and JQuery

　　Proficient in a Linux or Unix based environment

　　Proficient in a CI/CD toolchain

　　Proficient in destructive testing methodologies and tools

　　Proficient in a cloud computing platform and the associated automation patterns they provide

　　Proficient in production systems design including High Availability, Disaster Recovery, Performance, Efficiency, and Security

　　Proficient in defensive coding practices and patterns for high-availability

　　Proficient in modern microservice-based architectures and methodologies

　　Proficient in successful application of design patterns

　　Proficient in test-driven development and effective unit test creation

　　Proficient in a NoSQL database

　　Proficient in query optimization and troubleshooting

　　Proficient in effective data modeling within both SQL and NoSQL databases

　　Experience in working with 12-factor methodology and understanding its benefits, and able to demonstrate appropriate patterns to more junior team members

　　Proficient in designing and implementing RESTful web services

　　Minimum Education:

　　The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Preferred Education:

　　No additional educationMinimum Years of Work Experience:

　　6Preferred Years of Work Experience:

　　No additional years of experienceMinimum Leadership Experience:

　　NonePreferred Leadership Experience:

　　NoneCertifications:

　　NoneCompetencies:

　　Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm

　　Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals

　　Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

　　Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

　　Cultivates Innovation: Creating new and better ways for the organization to be successful

　　Drives Results: Consistently achieving results, even under tough circumstances

　　Global Perspective: Taking a broad view when approaching issues; using a global lens

　　Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

　　Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

　　Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

　　Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder

　　Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

　　Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels

　　Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

　　140000 - 240000

　　Regular Associate

　　We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.