NVIDIA is an industry leader with groundbreaking developments in High-Performance Computing Networking, Artificial Intelligence and Visualization. We are now looking for an outstanding, creative hardworking engineer to join our team!

You will be part of the Post Silicon SW Tool Automation team in NVIDIA Networking Business Unit, a team responsible for the infrastructure, GUI tools and all SW related application of the high-speed communication products, and be working with other teams such as the circuit design, digital design, lab firmware to ensure outstanding products and superb automated tools.

What you’ll be doing:

Develop software tools and infrastructure to control the hardware of NVIDIA products, with a focus on mixed-signal IP

Provide first-line support for all team activities, including assisting customers with our tools

Train customers on product usage and best practices to ensure they can effectively utilize our tools and infrastructure

Manage support requests from customers across various time zones, ensuring timely and effective communication

Create and maintain comprehensive documentation, FAQs, and knowledge-base articles to assist customers in resolving common issues

What we need to see:

B.Sc. or M.Sc. degree in Computer Engineering or Electrical Engineering from a leading university

Minimum 3 years of proven experience in relevant field

Strong knowledge of hardware, particularly SerDes and Optics

Strong understanding of Python programming

Strong problem-solving, debugging, and technical support skills

Experience with version control tools like GIT, as well as containerization technologies such as Docker

Ways to stand out from the crowd:

Experience in controlling and verifying complex SerDes systems, understanding mixed-signal designs

Knowledge of object-oriented programming (OOP) and design patterns

Prior experience in internal customer support

Excellent communication and interpersonal skills, with a focus on customer satisfaction

NVIDIA has some of the most talented and forward-thinking individuals in the world working for us. If you're creative and autonomous, we want to hear from you!

We are committed to fostering a diverse work environment and proud to be an equal-opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.