AWS Systems Manager is the operations hub for the AWS cloud. Many customers from startups to enterprises are running their entire infrastructure or parts of it in AWS. Operating this infrastructure in the cloud in a reliable way is absolutely important to our customers and we are a core part of that story. Many IT administrators and DevOps engineers rely on Systems Manager to operate their infrastructure safely and securely at scale. Systems Manager provides a unified operational dashboard to view operational data from multiple AWS services, manage large fleet of instances, manage their distributed applications as a single unit and automate their operational tasks/runbooks and define safe operational workflows. More info on Systems Manager: https://aws.amazon.com/systems-manager/).We are looking for a looking for a Software Development Manager for a new service leveraging the state of the art in security, analytics, machine learning and AIOps that will expand Systems Manager into a new area. The Software Development Manager is expected to build and manage a high-performing, diverse and inclusive team. You should be passionate about attracting and developing a world-class team that welcomes, celebrates, and leverages a diverse set of backgrounds and skillsets to deliver results. Driving results through others is expected of development managers, and doing so in a way that builds on our inclusive culture is key to our long term success.Work/Life BalanceThe Systems Manager team values work-life balance. We value different lifestyles that people have - daycare pickups, helping a partner who works weekends, caring for aging parents, going to the gym once a day - and we want to provide an inclusive environment for everyone. Most days, our entire team is co-located in the Seattle office, but we're also flexible when people occasionally need to work from home. We generally keep core in-office hours from 10am to 4pm. About half of us come in earlier and the other half of us stay later. We are builder-operators of our services at AWS and have an on-call rotation where you'll participate once every 5-6 weeks. We work to reduce our on-call load by ensuring that our systems are fault tolerant, and resolve the root cause of an issue so that we don't get paged for the same issue twice.Mentorship and Career GrowthWe are focused on the growth and development of every member of the team, and that includes our development managers. You will have the opportunity to contribute to the culture and direction of the entire Systems Manager organization and deliver initiatives that will improve the life of all of our teams. This is a growth environment - we're hiring and scaling rapidly to meet the needs of our customers. You'll have the opportunity to grow your scope of influence naturally as we scale and we will have to hire and develop others along the way.Key job responsibilitiesWe are looking for a looking for a Software Development Manager for a new service leveraging the state of the art in security, analytics, machine learning and AIOps that will expand Systems Manager into a new area. The Software Development Manager is expected to build and manage a high-performing, diverse and inclusive team. You should be passionate about attracting and developing a world-class team that welcomes, celebrates, and leverages a diverse set of backgrounds and skillsets to deliver results. Driving results through others is expected of development managers, and doing so in a way that builds on our inclusive culture is key to our long term success.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leadi