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Social Services Director
Social Services Director-March 2024
Spokane
Mar 29, 2026
About Social Services Director

  DescriptionDEPARTMENT: administrationPOSITION TITLE: director of social servicesSTATUS: FULL-TIME EXEMPTSUPERVISOR: CORPS OFFICERMISSION STATEMENT:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.SCOPE OF POSITION:Administrative and program development and management for all social services programs and personnel/volunteer functions for The Salvation Army (TSA) In Spokane, Washington, including grant writing, administrative staff, volunteers, and interns related to social services. This position entails the development and management of government and private contracts and assistance programs funded by public and private agencies and TSA. The department head is responsible to ensure that all programs under the Social Services Department meet contract specifications/guidelines and TSA policies and procedures, Including TSA Social Service Standards. The Director is responsible for developing, managing, and staying within budget for all the social services programs, including ensuring billing and accuracy with contract guidelines.EDUCATION AND WORK EXPERIENCE:A Master's degree or higher in social work or related field with 5 years supervisory experience preferredA Bachelor's degree in social work or related field Is acceptable with 8 years of progressively responsible management and supervisory experience in the combined fields of social work, personnel, and fiscal managementKNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Be sensitive and understand the comprehensive mission of The Salvation ArmyGeneral knowledge of business protocolsGrant research and writing experience and success for public and private entitlesExperience administering, developing, and complying with private and public fundingExperience recruiting and supervising staff, interns, practicum students, and volunteersPossess leadership attributes to develop a robust program and strong staffMotivate, coach, and mentor staff with the ability to provide on-going staff developmentAbility to empathize with and advocate for low-income and vulnerable people and to maintain professional boundaries and confidentialityKnowledge of social services and local resources with the ability to train staff and volunteersMust have good customer service skills, networking skills, and the ability to positively represent The Salvation ArmyExperience providing social services and working with clients with varying disabilities, ages, and barriersStrong analytical and research skillsDetail oriented with the ability to multitaskKnowledge of landlord/tenant law in Washington State and Fair Housing lawInterpret, teach, and comply with WACs, laws, licensing requirements, and guidelinesStrong organizational and management skillsMake decisions based on policies and procedures manual and be able to create and enforce policies and procedures of The Salvation ArmyProvide cost analysis and budget development and managementSelf-motivated and ability to work with a minimum of supervision; work in fast-paced environment and maintain poise under pressureFlexible and available to meet the needs of the programs, staff, and The Salvation ArmyHave excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse populationCommunicate effectively both written and orally; strong, accurate use of the English languageHave a positive and professional demeanor when relating to participants, staff, and agencies. Directors are expected to set an example for other staff and volunteers.Have great time management skillsPreferably will have First

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