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Social Services Coordinator
Social Services Coordinator-March 2024
Des Moines
Mar 28, 2026
About Social Services Coordinator

  Description

  Position Title: Social Service Coordinator

  Location: Federal Way Corps

  Status: Non-exempt

  Compensation: $20.00 an hour

  A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurances.

  Health Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available.

  Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options

  Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements.

  Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months’ service time.

  Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation is eligible for use after 6 months’ service time.

  Paid Holidays: 13 designated holidays + 1 floating holiday per year.

  GENERAL STATEMENT:

  The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is the spiritual regeneration of all people.

  EXPERIENCE:

  Minimum 2 years experience in Social Services work

  Basic knowledge of The Salvation Army's beliefs, structure and

  KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

  Must be able to effectively and sensitively work with people of diverse backgrounds and circumstances

  Must be able to lead and give direction (i.e., volunteers)

  Detail-oriented and attention to detail

  Self-starter

  Team player

  Strong use of the English language in verbal and written communication. Excellent telephone skill

  Ability to work in a fast-paced environment and maintain poise under pressure. Customer service mindset

  Proficient typing skills (60 words per minute)

  Ability and willingness to keep the information confidential.

  SOFTWARE-RELATED SKILLS:

  Microsoft Word and Excel required

  Knowledge of integrated database applications and ability to use new software programs with basic training.

  SCOPE OF POSITION:

  Coordinate direct social service and support to clients. Operate food pantry. Tutor after-school children and help to provide a safe, orderly, and supportive atmosphere.

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  Answer phones & return messages

  Greet clients & all visitors to determine their needs

  Coordinate referrals of clients to agencies that may be able to assist.

  Maintain food bank, filled food boxes, and coordinated distribution

  Coordinate all donations for the food bank

  Coordinate all food purchasing for the foodbank and holiday meals.

  Conduct all client intake appointments.

  Coordinate distribution of PSE, Rental, Burnout, & Midway Sewer vouchers.

  Work with corps Officer in planning and implementing seasonal activities, i.e., Easter,

  Holiday client intake

  Oversee setup and take down of Holiday event sites, i.e., Toy n Joy, Giving Tree, etc.

  Act as point of contact for gift-in-kind donations, offer receipts, and record gifts.

  Oversee, organize, and plan the distribution of Thanksgiving meals and Christmas items.

  Act as contact for Safety Committee

  Prepare and teach Sunday School

  Teach Troops, Adventure Corps, Sunbeams, Girl

  Prepare all Social Services Reports

  Act as Social Services contact for all other organizations, potential GIK donors, and agencies that send referrals to the corps

  Create physical files as needed; maintain all files and filing systems

  Participate in regular staff meetings

  PHYSICAL REQUIREMENTS:

  Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

  Ability to grasp, push, pull objects such as files and file cabinet drawers and reach overhead

  Ability to operate a telephone

  Ability to operate a desktop or laptop computer

  Ability to lift up to 25 lbs. (usually file boxes).

  Ability to access and produce information from a computer

  Ability to understand written information

  Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

  The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

  Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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