Description

　　The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

　　Basic Purpose:

　　The Social Services Clerk is responsible for ensuring that all Social Services programs for the Lodi Corps are run according to Salvation Army Mission and Policy and agency contract guidelines.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES:

　　Financial Assistance (PG&E & CARE – City of Lodi)

　　+ + Provide client assistance, including screening for client eligibility as per the contracts including verification of unexpected expense.

　　Maintain all client records according to contract guidelines and input into WellSky.

　　Notify the Utility Company of any/all customers approved for and/or removed from participation in these programs.

　　Process all month end paperwork and send to corresponding Utility Companies.

　　Non-Financial Social Service Assistance

　　Screening client eligibility for all Social Service programs, ensuring clients provide all required documents, including valid ID and verification of need and housing.Client data entry into WellSky and making client Sally Cards at time of visit.

　　Assist in food pantry checking clients in computer for food pick-up as well as supervising pre-programmers/volunteers and assisting with food donations that come in during the week when food pantry staff is not available.

　　Seasonal Assistance Programs – Student Backpacks & Christmas Assistance

　　Work with Corps Officer in reviewing client applications and documents required for seasonal assistance, scheduling assistance pick-up and input into WellSky seasonal assistance program database.Assist Corps Officer in coordinating with other agencies and their seasonal assistance programs to ensure there are no duplications.

　　Assist Corps Officer with coordinating donations from local businesses, agencies and churches.

　　Assist Corps Officer to coordinate delivery and pick-up of collection barrels for donations towards seasonal assistance programs.

　　Assist Corps Officer with the processing and preparation of supplies and donations for seasonal assistance clients.

　　Assist Corps Officer with coordination of volunteers for seasonal assistance client pick-ups.

　　Volunteer and Community Service

　　Process all paperwork with appropriate agencies and DHQ regarding volunteer and community service workers.Track and process all paperwork for volunteer and Community Service Workers, including background paperwork to DHQ prior to work being started.

　　Answer phones and client and donor questions when the receptionist is not available.

　　Update office forms, bulletins boards, flyers and announcements.

　　Collect monetary donations when the Business Administrator or receptionist is not available.

　　Assist Corps Officer and Business Administrator with Grant Reports

　　Ensure the building is securely closed or opened for business as needed.

　　Other related duties as assigned by Corps Officers and/or the Business Administrator.

　　Knowledge, Skills, Abilities & Other Qualifications/Requirements

　　Proficiently speak, read and write both English and Spanish preferred.

　　Must be 21 years of age or older.

　　2 years related experience and/or training in a social service setting OR equivalent combination of education and experience preferred.

　　Knowledge of current community challenges and opportunities relating to the mission of the organization preferred.

　　Ability to work independently and without daily immediate supervision.

　　Ability to handle a variety of assignments and timelines.

　　Must be able to maintain confidentiality of sensitive materials and information.

　　Knowledge of Microsoft Office (Word, Excel), email and database software.

　　Must possess a Valid CA Driver License and ability to pass TSA Decision Driving test.

　　Personal Characteristics

　　Should demonstrate competence in the following:

　　Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.

　　Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. A person of high integrity, honest, reliable and responsible, with beliefs and lifestyle in agreement with The Salvation Army’s Mission Statement.

　　Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

　　Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Strong use of the English language in verbal and written communication with professional level skills is required.

　　PHYSICAL REQUIREMENTS:

　　Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.

　　Ability to grasp, push, and/or pull objects.

　　Ability to reach overhead.

　　Ability to operate telephone.

　　Ability to lift up to 50 lbs.

　　Ability to operate a computer.

　　Ability to process written, visual, and/or verbal information.

　　Ability to operate basic office equipment and tools.

　　Some travel may be required.

　　Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

　　Working Conditions

　　Usually work in an office environment, but the mission of the organization may sometimes require them to work in non-standard or traditional workplaces such as public spaces and outdoor areas.

　　Work a standard workweek, but additionally may work evenings, weekends, to accommodate activities such as Corps Fundraisers and representing the organization at local public events.

　　Qualifications

　　Education

　　Required

　　High School or Equivalent or betterLicenses & Certifications

　　Required

　　Driver's LicenseEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)