Keeper Security is hiring an experienced creative Social Media & Community Manager to elevate our social media presence to the next level. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

　　Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for strategic growth and daily management of Keeper's social media presence.

　　About Keeper

　　Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

　　About the Job

　　The Social Media & Community Manager will report to the Director of Global Communications and collaborate with an elite team of industry experts, functioning as the primary driver of Keeper’s social brand. The Social Media and Community Manager will know how to navigate social media outlets and draw attention through the creation of innovative and creative content. You must be a self-starter with big ideas who is excited to generate content daily across all platforms, manage high-profile social media initiatives, ensure a long-term strategic vision and see tasks to completion in a timely manner.

　　Responsibilities

　　Develop and implement brand-wide and platform-specific social media strategy and editorial calendar for both organic and influencer content

　　Oversee, develop and execute cohesive design/look and feel, and content strategy for each of Keeper’s profiles to support and grow Keeper’s global brand

　　Uphold Keeper’s brand aesthetic across all platforms and content, while maintaining a social-first, data-driven approach to content creation

　　Stay ahead of the social media outlets, design tools, applications and trending tactics

　　Explore and develop growth opportunities on emerging and untapped platforms

　　Track social media performance and provide regular reporting to leadership

　　Maintain community management for all social media channels, responding to comments, messages and other customer inquiries in a timely manner

　　Conduct social listening to assess trends and competitor landscape

　　Plan, create and publish engaging, original content daily (e.g. original text, photos, videos), collaborating with marketing, communications and other team members

　　Suggest and implement new projects to drive tangible growth and build brand awareness, such as giveaways, live events and unique campaigns

　　Align content with audience demographics and business goals for each platform

　　Coordinate and/or conduct photo, video and live event recordings for social media

　　Define strategy and lead execution of the influencer marketing program and budget to build brand awareness and drive tangible business impact

　　Strategize and develop timely influencer campaigns to align with product announcements and marketing initiatives

　　Requirements

　　5+ years of professional experience in social media

　　Experience developing, leading and executing a strategic social media plan

　　In-depth knowledge of current and emerging social media platforms including TikTok, X, LinkedIn, Instagram, Facebook, Reddit, Discord, Threads and others

　　Experience with social media monitoring and posting platforms such as Sprout Social

　　Hands-on experience creating and executing creative content with basic shooting and editing skills for photo and video

　　Experience managing influencer campaigns and budget

　　Experience in the cybersecurity or tech space is preferred

　　Results-driven self-starter who strives for excellence

　　Confident team-player with the ability to operate in a dynamic environment

　　Ability to build cross-functional relationships, influence and collaborate at all organizational levels

　　Outstanding verbal and written communications skills for a global audience

　　Strong business acumen, analytical and detail oriented

　　Bachelor's degree in marketing or relevant field

　　Benefits

　　Medical, Dental & Vision (Inclusive of domestic partnerships)

　　Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

　　Voluntary Short/Long Term Disability Insurance

　　401k (Roth/Traditional)

　　A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

　　Above market annual bonuses

　　Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

　　Classification: Exempt