Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

General Profile

The Social Media Analyst - Community Manager will play a key role in managing our brand's online presence and ensuring strong engagement with our community across multiple platforms. This position will work closely with marketing, and recruiting teams to build relationships, foster engagement, and support to attract top talent across Latin America and the Caribbean. The ideal candidate is highly skilled in social media strategy, community engagement, and analytics, with desired experience in talent branding and recruitment marketing.

The primary role of this person is to serve as the point of contact for the online community and stakeholders. Once hired, the Social Media Analyst - Community Manager will often have these responsibilities:

Manage and oversee all community engagement across social media platforms (Facebook, LinkedIn, Instagram, TikTok, etc.) to promote Conduent’s employer brand and attract potential candidates.

Engage with our online communities in both Spanish and English, responding to inquiries and fostering positive interactions.

Work with the marketing team to create relevant, engaging, and shareable content.

Track and analyze community engagement metrics to refine recruitment strategies and improve results using key performance indicators (KPIs).

Stay up to date with social media trends and platform updates, recruitment marketing best practices, and industry developments.

Provide feedback on community sentiment to internal teams and offer recommendations for improvement.

Plan and execute community initiatives and programs.

Find new marketing and outreach opportunities to push brand image and products.

Participate in social events, corporate events, and workshops.

Job Requirements

2+ years of experience in social media management, community management, or recruitment marketing (desired).

Fluent in both Spanish and English (written and spoken). Portuguese is a plus.

Strong understanding of social media platforms and analytics tools (e.g., Business Suite, Google Analytics, Hootsuite, HubSpot).

Exceptional written / oral communication skills and attention to detail.

Ability to analyze data, identify social media trends, and make strategic recommendations.

Ability to develop creative, engaging, and original content. Basic knowledge of graphic design (Canva) or video editing tools (CapCut) for content creation.

Good customer service and interpersonal skills.

Friendly and outgoing personality.

Proficient in word processing applications, spreadsheets, and presentation software.

Proven ability to work in a fast-paced, multi-tasking environment.

Hours Shift

Flexible schedule according to the needs of the business.

Availability to work on weekends.

Skills

Problem solving and investigative skills

Detailed and thorough

People skills

Self-motivated and dependable

Adaptable and proactive

Respectful and professional

Multitasking

Reliability Attitude

Team Player with great interpersonal skills

Great communication skills

Loyalty and commitment

Innovative and creative thinking

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy .

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.