About NCR VOYIX

　　NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

　　Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

　　Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

　　Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

　　Manager, SRE Cloud Development

　　LOCATION: Waterloo, Canada

　　Position Summary

　　The Manager, SRE Cloud Development role is responsible for driving development and deployment automation Cloud services and infrastructure for the Digital First Banking business unit. The Manager will provide strategy and direction in the practice of development & agile delivery for 3 globally distributed SCRUM teams.

　　This position reports to the Executive Director, Site Reliability Engineering Digital First Banking, and works with Software Engineering, Enterprise Architecture, Platform Architecture and NCR’s Global – SRE team to ensure collaboration across all teams is facilitated.

　　The ideal candidate will have a strong background in software engineering, Cloud technologies, DevOps and CI/CD, workflow automation, automated testing. Additionally a background in ITIL processes (Incident, Problem, Change, Monitoring) both in theory and in practice. The candidate should be able to demonstrate knowledge of key processes and tools associated with Agile (sAFE, SCRUM, etc) have experience in running teams larger than 20 and experience in managing financial aspects of a department.

　　Position responsibilities:

　　Ensure a “Cloud Ready” approach is taken software engineering practices

　　Accountable the development and delivery of features to enable Cloud deployment and resource automation

　　Lead and mature the practice of software engineering, DevOps and test automation.

　　Drive Software Development in terms of automating repeatable Operations tasks (TOIL)

　　Drive continuous improvement in the engineering practice, with an eye on metrics and KPIs

　　Enable communications to both technical and business/Exec facing audiences in the spirit of transparency.

　　Scaling teams to meet business demands, including partnership with 3rd parties

　　Accountable hiring, mentoring and leadership of the software engineers in the team, ranging from Jr to Sr experience levels

　　Partner with the Engineering product teams in the delivery of automating their deployments and configurations

　　Accountable for all continuous improvement activities including code refactoring, technical debt, defect leakage

　　This position works closely with NCR’s Global – SRE team within NCR Chief Technology Office

　　that guide the overall SRE strategy and direction for NCR.

　　Basic Requirements

　　BA/BS in Computer Science, MIS or related discipline

　　10+ years of Software Engineering/Development experience

　　5+ Years experience in leadership of software development teams

　　Exposure/experience with SRE as a discipline

　　3+ years experience with Google , AWS and/or Azure cloud platforms and technologies (IaaS, SaaS and PaaS)

　　5+ years in Cloud deployment design with cost impact analysis and optimization

　　5+ years experience and knowledge of CI/CD pipelines

　　Exposure to datacenter technology, architecture, and common terminology and patterns

　　3+ years in or exposure to Project Management, Agile delivery etc

　　Demonstrated history of innovative thinking and delivery, including disruptive innovation

　　3+ years hands on experience in utilizing modern operations tools like ServiceNow, Dynatrace, AppDynamics, Splunk and similar.

　　Highly organized

　　Understanding of and experience with cloud native databases such in GCP, AWS and Azure

　　Excellent communication, meeting facilitation and listening skills

　　Strong negotiation, team working and interpersonal skills

　　Proficient with PowerPoint, Word and Excel

　　Ability to travel both domestically and internationality if needed (note: should be minimal travel for this position)

　　Preferred Requirements

　　Working knowledge of Terraform scripting to develop “infrastructure as code”

　　Working knowledge of other cloud automation tools like Ansible, Rundeck, and Chef

　　System Admin level experience in ServiceNow/Dynatrace/AppDynamics etc

　　Offers of employment are conditional upon passage of screening criteria applicable to the job

　　EEO Statement

　　Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

　　Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

　　The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement, please contact Human Resources via e-mail at [email protected] so that arrangements can be made for the appropriate accommodations to be in place.

　　Help us run the world's top brands.

　　At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

　　We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.