Job Description

　　Oracle Cloud Service Center

　　You will be joining the OCSC (Oracle Cloud Service Centre) as an SRD (site reliability developer). Your job role will be helping Oracle ensure the availability of cloud services 24x7.365. You will leverage excellence in communication, technical/business analysis, problem solving and attention to detail to methodically resolve issues.

　　OCSC Mission: Safeguard all SaaS services by preventing problems; and when problems do occur, solving them quickly and completely.

　　The Oracle Cloud Service Centre monitors and responds to Service Events that are impacting our SaaS customers' ability to use their services 24x7x365.

　　What You’ll Do

　　Join a fun and flexible workplace where you’ll enhance your skills and build a solid professional foundation. You will be working in a dev ops team, experiencing both development and operations. As a Cloud Service Centre Site Reliability Developer Intern you will be involved with:

　　Operations

　　Administer production servers/services and test system health

　　Offer mitigation paths to accelerate the process of system recovery

　　Work with system monitoring and alerting tools to identify trouble source

　　Execute defined SOPs to avoid or reduce event impact duration

　　Undertake Incident Command training and experience working on an on-call rotation

　　Development

　　Fulfill tickets from internal customers related to the management of the Oracle Cloud Platform

　　Develop scripts to enhance cloud reliability and/or automation

　　Participate in an agile development scrum to fulfil user stories

　　Define your own sprint goals and collaborate on the outcomes of Oracle Cloud Service Centre initiatives and quarterly objectives

　　Coordinate with other scrum teams to fulfil the development objectives set out for the Oracle Cloud Service Centre.

　　Embedding within other development teams.

　　Using tools to show key performance indicators within the business to ensure targets are met.

　　Required Skills/Experience

　　What You’ll Bring

　　Let’s see what you can achieve when you dare to be yourself. What we are looking for:

　　Students that have an expected graduation date between Dec 2024 and May 2025

　　Studying for a University degree in Computer Science, IT, or Technical based disciplines

　　Articulate – strong presentation skills

　　You will be Tech savvy and have a passion for technology, particularly development

　　Interest in programming, cloud technology, servers and data centers

　　Demonstrated ability to plan and manage tasks and follow-up actions

　　High energy, confident, outgoing, and proactive

　　Creative

　　Why Join Oracle?

　　Kick-start your career with a world leading organization,

　　experiencing working in a large multi-national corporation – join scrums with teams all over the world and do work related to your interests

　　Tailor your experience to your interests and career goals.

　　Embed with other teams to build your understanding of Oracle as a whole

　　Learn from staff members and mentors with many years of experience what it takes to keep a service running

　　Put into practice the skills and theory learned at university at a world leading organization mentored by professionals

　　Take professional examinations to understand the underpinnings of what goes on behind the scenes and boost your cv and career

　　A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.

　　Disclaimer:

　　Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

　　Range and benefit information provided in this posting are specific to the United States only

　　Hiring Range: from $18.99 to $53.00 per hour; from $39,500 to $110,240 per annum.

　　Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

　　Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

　　Oracle offers a comprehensive benefits package which includes the following:

　　Medical, dental, and vision insurance, including expert medical opinion

　　Short term disability and long term disability

　　Life insurance and AD&D

　　Supplemental life insurance (Employee/Spouse/Child)

　　Health care and dependent care Flexible Spending Accounts

　　Pre-tax commuter and parking benefits

　　401(k) Savings and Investment Plan with company match

　　Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

　　11 paid holidays

　　Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

　　Paid parental leave

　　Adoption assistance

　　Employee Stock Purchase Plan

　　Financial planning and group legal

　　Voluntary benefits including auto, homeowner and pet insurance

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer