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Site Lead (Smart Devices Testing)
Site Lead (Smart Devices Testing)-March 2024
US
Mar 28, 2026
About Site Lead (Smart Devices Testing)

  Are you a technically savvy individual comfortable using new gear & apps? Do you feel comfortable learning new tech and instructing/guiding others in their usage? As our Site Lead, you'll coordinate the day to day operations of the onsite team as they conduct extensive data collection activities.

  Please note that this is a fully onsite role at 1545 Peachtree St NE, Atlanta, GA 30309 with start date of March 1, 2024.

  Responsibilities:

  Responsible for efficient and timely QA of all sessions with 24 hour max turnaround time

  Capture and document all discrepancies and create agenda for weekly meetings to discuss differences

  Contribute to the weekly feedback report to moderators by pointing out all fails and reasons why

  Assist with smart device moderating as needed

  Oversee data transfer

  Escalate to the Applause team (Solution Delivery Manager, Test Lead) all failed sessions sorted by criticality and grouped by equipment \ moderator

  Provide daily data on top failed sessions and reasons why in Google Drive

  Manage resubmissions

  Work one-to-one on persistent discrepancies to improve QA function

  Qualifications:

  Prior team leadership experience

  Strong communications skills

  Customer service experience - IT/hardware/wearables a plus!

  Can follow detailed technical documentation & instructions

  Problem solving capabilities

  Be a quick learner

  Must be dependable!

  Preferred:

  Software QA experience

  Linux/ADB CLI experience

  Base Salary:

  $50,000 to $70,000Salary range for this position is included in accordance with current state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, and performance in the role.

  Why us?

  We work with some of the leading digital companies in the world, helping them to build amazing digital experiences for their customers. The work is exciting, innovative, and entrepreneurial. Our global community and tech platform enables us to provide innovative digital solutions that have a meaningful impact on our clients business.

  Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. We have a global workforce that, like our crowd, embraces diverse backgrounds, perspectives, and abilities. Our employees bring their true self to Applause. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you are qualified to perform the essential functions of this role, but believe you require a reasonable accommodation to do so, please email [email protected]. Please be sure to include the role you are applying for and the nature of the reasonable accommodation you are seeking in your email.

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