Home
/
Customer Service
/
Shopper Insights Manager, Walmart
Shopper Insights Manager, Walmart-October 2024
Rogers
Oct 13, 2026
About Shopper Insights Manager, Walmart

  The Walmart and Club Shopper Insights team is looking for an experienced, strategic and passionate professional who can connect the dots to reveal new insights and elevate Unilever and Walmart growth. This is an exciting opportunity to drive engagement and growth with this priority customer across Unilever flagship brands. In this role you will represent the voice of the shopper through expertise in shopper analytics, consumer and category knowledge, syndicated resources, and custom research to drive business action.

  As an Insights Manager, you will be the expert on the Walmart shopper and provide best-in-class insights grounded in understanding omnichannel shopper behavior and decisions.

  Who You Are & What You'll Do

   Insights leadership: Provide fact-based, strategic, shopper-centric points of view to inspire deeper shopper understanding. Communicate the voice of the shopper including attitudes, behaviors, motivations, barriers and pain points. Must be able to connect the dots to build integrated, inspiring and insightful category growth stories to inform business decisions. Offer foresight rather than just insight, helping to shape the future through strategic thought leadership. Shopper Analytics & Data proficiency : Be adept at analyzing and utilizing sales, panel/shopper, and social media data to understand the foundational performance and health of the business and be inquisitive to proactively identify business opportunities, help solve current problems and inform solutions. Research acumen: Demonstrate research expertise by developing effective, efficient learning plans and selecting fit for purpose methodologies. Interpret and synthesize information across data/analytics platforms, primary and secondary research, trends, social media data, e-commerce and existing learning. Strategic consultant: Demonstrate holistic thinking, strategic agility and thought leadership with all levels of stakeholders. Develop strong collaborative partnerships with stakeholders to proactively identify business challenges and opportunities. Identify foundational and customer-specific knowledge gaps and create and lead a research agenda to deliver actionable insights.What You'll Need To SucceedMinimum 5+ years total experience; primary research experience in CPG, retail, or Customer Development space.Bachelor's degree required, Master's preferred.Proficiency in syndicated data tools and measures to elevate business understanding and guide conversations using a variety of data sources (POS, panel, social listening, etc.).Proficiency in fundamental quantitative and qualitative primary research methodologies and analytic approaches; ability to match appropriate methodologies to business needs and insights questions. Experience and expertise in core market research principles - sample design, data collection and analysis techniques, appropriate action standards.Must be able to extract and interpret data and research output, discriminating meaningful differences and learning.Ability to mine cultural, socioeconomic, and category trends for strategic opportunity areas.Persuasive storytelling skills and experience with weaving insights from multiple data sources into a cohesive and compelling narrative.Develop an objective point of view and feel comfortable sharing it, be seen as a strategic thought leader on the team.Manage external suppliers to execute research projects efficiently.Superior skills in project management, end-to-end management of the research process.What We Can Offer You

  Unilever at a Glance | Working at Unilever | Powering our Purpose | Planet & Society | Unilever's Brands | Unilever on LinkedIn | Strategy | Unilever | Diversity, Equity & Inclusion | Careers at Unilever | Benefits, Learning, & Wellbeing | Latest News About Unilever

  Pay: The pay range for this position is $96,000 to $143,900. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

  Bonus: This position is bonus eligible.

  Long-Term Incentive (LTI): This position is LTI eligible.

  Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

  Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

  If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected] . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Community Solutions Technical Support Rep 1
At A Glance Starting pay: $20.00 per hour, plus .75 shift differential for shifts that start at or after 11:00 AM.90 days of paid training.Full-time entry-level customer service role resolving bulk/m
Senior Field Service Representative
Eaton's ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Senior Field Service Representative. Field Service roles offer company car and guaranteed 40-hour paid week. The e
Customer Service Executive - Pharmaceutical Freight (w/m/d)
Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As
Per Diem Patient Access Services Scheduler/Registration Representative
Primary City/State: Fallon, Nevada Department Name: Central Scheduling-Hosp Work Shift: Day Job Category: Revenue Cycle Department Hours: Monday - Friday 8:00am to 5:30pm PST Per Diem/Hours are not g
Customer Service Manager
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Customer Service Representative - FT
$16.50/hour Up to $1,000 Retention Bonus Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working
Associate Sales Representative - San Francisco Bay Area - Patient Handling
Why join Stryker? We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryk
Customer Service Representative - FT
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail sto
Associate Technical Support Engineer
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Customer Service Representative
This is an onsite role!! Mid Shift. Schedule around 1-9:30pm. Will include at least 1 weekend day, 40 hours per week. Must be able to train first 13 weeks, Tuesday-Saturday from 12:30-9pm. At a Glanc
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved