MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do.  We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.

　　Core Values:

　　Principle

　　Understanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomes

　　Quality

　　Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable

　　Respect

　　We welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.

　　Advancement

　　MCPc offers employees ample opportunities to enhance their skills and grow as people.  In 2022, 67 Associates received promotions which is 20% of our workforce!

　　Innovation

　　MCPc Pioneers new approaches to technology management by measuring and quantifying the value of our services.

　　Community commitment

　　We engage with organizations that address educational, cultural, and social needs.   We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.

　　Benefits & Appreciation:

　　401k matching and ROTH option

　　Company sponsored events (picnics, cookouts, and volunteering opportunities).

　　Competitive Medical, Dental and Vision package.

　　Company paid Holidays and Paid Time Off.

　　Career paths and advancement

　　Position Overview:

　　The Logistics Center Associate is responsible to distribute products promptly to our customers.  They represent our company in a professional manner aimed at increasing customer satisfaction.  When they are not delivering product locally, they will assist in the Logistics center performing a variety of shipping, receiving, inventory, logistics and general warehouse tasks; while providing a high level of customer service to internal and external customers.

　　Key Tasks and Responsibilities:

　　Load, unload, prepare, inspect, and operate company delivery vehicle (box truck, van) to deliver shipment as requested. 

　　Resolve clients complaints by collaborating with team mates and leadership.

　　Collect required delivery documents/signatures required.

　　Complete logs and reports.

　　Follow regulations and safety standards.

　　Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method based on customer requirements.

　　Responsible for selecting appropriate shipping container; packs items to ensure safe delivery.

　　Prepares bills of lading; check items to be shipped/received against work orders to ensure correct quantities, destinations, and shipping locations are correct.

　　Use scan gun to receive and pick items in the shipping process.

　　Basic kitting of equipment based on customer requirements.

　　Receives and unloads incoming materials and compares information on packing slip with purchase orders, escalates discrepancies to leadership.

　　Inspect shipments for damages or defects, records discrepancies or damages and notifies leadership or appropriate internal team of issues for resolution.

　　Delivers items to requisitioning departments and obtains authorized signatures for accepted items.

　　Deliver and pick up a wide variety of computer technology related items to different address’ locally.

　　Follow route and time schedule.

　　May operate dolly, pallet jack, cardboard crusher and/or forklift in loading and unloading supplies and equipment.

　　Follows established departmental policies, procedures, and objectives.

　　May assist in routine maintenance of equipment and shipping area and general facility.

　　Maintain a secure facility at all times including monitoring inbound/outbound materials and personnel.

　　Complete cycle counts within defined inventory processes and control.

　　Attends all training and certification classes associated with career path

　　 Other duties as assigned.

　　Key Outcomes of the Position:

　　The Logistics Center Driver will conduct themselves professionally and expediently, reliably and safely deliver products to our customers.  They will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction.  All assigned work must be completed in a timely and cost-efficient manner.Skills and Attributes Required:

　　Strong interpersonal, organizational, and communication skills.

　　Demonstrated ability to manage multiple priorities of low to moderate complexity.

　　Ability to work independently and to sustain positive relationships with team members, management and customers.

　　Team oriented resource that approaches problems collaboratively.

　　Ability to operate equipment listed in responsibilities.

　　Basic understanding of shipping/receiving protocols. 

　　Willingness to train, learn and achieve through the career path 

　　Attention to detail and a strong work ethic required.

　　Qualifications:

　　This is a hands-on entry-level position that will provide MCPc a dedicated individual to support team workload. While existing warehouse and safety certifications are preferred, they are not required.  The individual will be expected to pursue the appropriate certifications or training as detailed by immediate supervisor within the first year of employment.

　　Experience and Educational Requirement:

　　A High School Diploma or GED, with demonstrated work experience that is directly related to the duties and responsibilities specified.

　　Valid Driver's License and good driving record (less than 6 points on license to adhere to insurance requirements).

　　Proven working experience as a delivery driver.

　　Ability to operate vehicles in a variety of weather and traffic conditions.

　　This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.