Description:

　　Client is growing rapidly and seeking a highly skilled and motivated Shipper Performance Coach to improve the shipper experience for vendors and sellers who ship with their Inbound Transportation. As the company continues to drive innovation within transportation and logistics, we consistently evaluate our current network shipper defects and drive improvements through shipper coaching and performance management.

　　In this role, the candidate will work directly with shippers to create solutions, and take action to improve shipper performance metrics.

　　Responsibilities include:

　　Monitor, verify, and present data daily

　　Overcome transportation disruptions and other barriers in real time

　　Identify transportation defect root causes

　　Maintain Daily logs on assigned shippers

　　Lead weekly calls with assigned shippers

　　Lead Daily Business Review Stand up calls spacer

　　Other day to day duties:

　　Inbound supply chain team (30% of inbound loads)

　　Support for Shippers with defects

　　Working with external stakeholders

　　Maintain daily logs on assigned shippers

　　Lead weekly calls with shippers

　　Lead daily business reviews with shippers

　　Hours: Monday – Friday 9am – 5:30pm

　　• Reps will work Monday and Tuesday in office and the other days will be remote.

　　• Potential in the future for a 3rd day in office

　　• Candidates do have to pay for parking at this site. There are options to park a couple blocks away for cheaper or free and walk.

　　About Aston Carter:

　　Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

　　At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

　　Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.