Seeking to hire Specialists for: Grocery, Customer Service, and Deli

　　Specialists are shift leaders that help manage the flow of production/work in their designated area. They help open and close their areas of the store and provide day to day leadership of the staff they work with. 

　　Our structure: 

　　Cooperators: work on the retail floor as Cashiers, Grocery stockers, Deli staff, Cooks, Bakers, and Produce staff. 

　　Specialists: shift leads, similar to "key holder" in other organizations; provide on shift leadership

　　Specialist 2: serves as Manager on Duty with an additional departmental specialization

　　Coordinators: oversee a departmental area and all staff within it 

　　Managers: oversee multiple areas

　　Benefits and Pay:

　　Specialist is a FULL TIME role, and required regular year-round availability of 40 hours/week. At least one weekend day/week is required.

　　Starts $15/hour with potential for advancement20% Co-op grocery discountMedical insurance options after 90 days for full time staff (plus dental and vision)Short term disability insurance coverage after 90 days for full time staffLife Insurance coverage after 90 days for full time staffTwo Paid Holidays (Christmas & Thanksgiving)Three weeks of Paid Time Off the first year (accrued as you work)Employee Assistance Program (free anonymous counseling).*References required: *2 professional and 1 personal (not family) references are required. Incomplete applications are not considered.

　　*Goal: *Specialists  are leaders in their store area: opening and closing, training, and helping with replenishment ordering. They help coordinate an excellently merchandised and accurately priced store area with a product mix that meets customers' needs, meets Co-op purchasing guidelines, and contributes to the financial best interest of the Co-op. They work cooperatively with members of the public, vendors, staff, and supervisors. They strive to keep a positive and solution oriented work and shopping environment. Ensures a consistent and positive shopping experience for customers, peers, and other Co-op staff.

　　Essential Responsibilities and Functions

　　CUSTOMER SERVICE

　　Provides outstanding and advanced internal and external service.Fulfills daily cleaning tasks, cleanup/upkeep of personal areas, and periodic cleaning.Works with systems to improve customer service, ownership processes, and special ordering. Works with special orders for the department.Upholds and models Customer Service Commitment.Offers samples, suggestions and product information to customers.Maintains familiarity with all areas of the store in order to best assist customers.Responds to requests from customers to research product availability, price and quality issues.PURCHASING & PRICING

　　Works with Manager and Coordinators to ensure replenishment purchasing for assigned areas; ensures reception of orders and obtains credits following established procedures.Follows trends, does market research and uses SPINS to ensure optimal product mix and pricing.Pulls product, installs signage and follows up with vendor (credits, etc) regarding product recalls.Ensures that unsellable items are recorded and returned or disposed of following established procedures.Communicates needs of Owners and customers to Coordinators and Managers.Maintains accurate pricing for profitability and price image. Ensures accurate costs, margins and data in Point of Sale (POS) system.Completes periodic inventory counts.